Job Summary:

The Project Manager will organize, manage, and plan complex projects for the organization’s research, development, and product implementation efforts.

Supervisory Responsibilities:

• Oversees a team of managers and analysts to ensure projects are completed on time and to specifications.

• Delegates work and assignments to team members based on expertise, work experience, and time constraints. Duties/Responsibilities:

• Leads an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency.

• Outlines the tasks involved in the project and delegates accordingly.

• Conducts cost analysis, estimating expected costs for the project.

• Prepares and implements a budget based on estimates.

• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).

• Addresses questions, concerns, and/or complaints throughout the project.

• Acts as a liaison between company, customers, and vendors.

• Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.

• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Strong supervisory and leadership skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Thorough understanding of or the ability to quickly learn about the project or product being developed.

• Proficient with Microsoft Office Suite or related software.

Education:

US Geo

• High school/GED Graduate

PH, CR, IND Geo

• Bachelor’s degree in related field, which may include Computer Science, Business, or Engineering, or relevant experience required.

Experience/ Skill

• At least 10 – 15 years of related experience required. BPO setting experience preferred.

• PMP, PgMP, CAPM, and/or comparable project management certifications are highly desirable.

• Greenbelt Six Sigma Certification is an advantage.

• Knowledgeable in Visio or similar project Management tool

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

• Shift hours is dependent on the location of the project, (PH, IND, CR or US