Job description
Company Description

Dreamcast is a comprehensive eventtech suite designed for event leaders helping to host scalable events achieve high ROI and deliver exceptional event experiences on the go.

Event organizers have complete control to optimize their events with advanced and innovative solutions while attendees benefit from a secure and smooth event experience.

Trusted by major companies like Dell PwC Hitachi and more Dreamcast aims to make every event special through cuttingedge technology.

Role Description

This is a fulltime onsite role located in Jaipur as a Customer Service Manager / Event Specialist specializing in Event Tech at Dreamcast.

In this role you will be responsible for managing customer relationships overseeing event technology solutions ensuring smooth event operations and delivering exceptional event experiences.

Qualifications
• Prior experience in customer service or event management
• Proficiency in event technology tools and platforms
• Excellent communication and interpersonal skills
• Strong problemsolving abilities and attention to detail
• Ability to work well under pressure and handle multiple tasks efficiently
• Knowledge of CRM systems and event management software
• Capability to collaborate effectively with crossfunctional teams
• Passion for delivering topnotch customer experiences at events

events,event technology,customer service,communication,presentation skills,project management skills