Job Description
The purpose of the role is to manage delivery of a projectdriving operations and delivery governance, ensuring right talent supplychain to optimize customer satisfaction and cost of delivery
Do
• Delivery Management
• Ensure seamless delivery of the projects
• Deploy optimum project delivery structure post transition/ migrationphase by evaluating the budget, costs, risks and staffing requirement
• Create quarterly project charter with well-defined weekly projecttrajectory as per the project specifications & requirements andensure 100% adherence in terms of schedule, quality, efforts and costs
• Ensure 100% compliance to Project SLA’s, information securityprotocols and etc (all customer’s contractual obligations)
• Monitor and take appropriate actions on internal and external auditfindings to ensure no major non-compliance/ deviation from the SLA
• Liaise between customer and internal technical delivery team todrive project health by adhering to organizational...
💡 Quick Summary
Seeking a career-building opportunity? The Project Manager position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
