Job Description
Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
PROJECT MANAGER - SERVICE
Description
Manages, develops, and implements project(s) of varying complexity and size in assigned functional area. Partners with business stakeholders to ensure a successful project completion.
Leads multiple projects from inception to completion; facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline.
Identifies, tracks, and works with others to resolve project issues.
Monitors and communicates project status to project team.
Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project.
Maintains project notes, databases, and other records; monitors measures and communicates with Project Sponsor and other stakeholders on status of specific projects and assignments.
Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through various stages of the project; provides developmental feedback to team members.
Skills
Schedule Management - Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.
Scope Management - Manages a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required and only the work required to complete the project successfully.
Project Resource Management - Develops resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively.
Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Education, Licenses, Certifications
College, university, or equivalent degree required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Intermediate level of relevant work experience, including team leadership experience, required.
• Should be flexible to work in US timings (5 PM – 2 AM IST)
• Should have experience in handling minimum 10-12 direct/indirect reportees
• Should be able to proactively manage multiple stakeholders across different workstreams
• Has relevant experience in handling large volumes of data and transforming it into insightful dashboards and reports for leadership
• Tracks, maintains and works towards achievement of team KPIs and SLAs
• Should have excellent communication skills to handle meaningful external and internal communications
Job SERVICE
Primary Location India-Maharashtra-Pune-India, Pune, IOC Tower A
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Oct 16, 2026, 1:2+:02 AM
Unposting Date Ongoing
Organization Corporate
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 23000+ZU
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
PROJECT MANAGER - SERVICE
Description
Manages, develops, and implements project(s) of varying complexity and size in assigned functional area. Partners with business stakeholders to ensure a successful project completion.
Leads multiple projects from inception to completion; facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline.
Identifies, tracks, and works with others to resolve project issues.
Monitors and communicates project status to project team.
Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project.
Maintains project notes, databases, and other records; monitors measures and communicates with Project Sponsor and other stakeholders on status of specific projects and assignments.
Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through various stages of the project; provides developmental feedback to team members.
Skills
Schedule Management - Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.
Scope Management - Manages a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required and only the work required to complete the project successfully.
Project Resource Management - Develops resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively.
Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Education, Licenses, Certifications
College, university, or equivalent degree required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Intermediate level of relevant work experience, including team leadership experience, required.
• Should be flexible to work in US timings (5 PM – 2 AM IST)
• Should have experience in handling minimum 10-12 direct/indirect reportees
• Should be able to proactively manage multiple stakeholders across different workstreams
• Has relevant experience in handling large volumes of data and transforming it into insightful dashboards and reports for leadership
• Tracks, maintains and works towards achievement of team KPIs and SLAs
• Should have excellent communication skills to handle meaningful external and internal communications
Job SERVICE
Primary Location India-Maharashtra-Pune-India, Pune, IOC Tower A
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Oct 16, 2026, 1:2+:02 AM
Unposting Date Ongoing
Organization Corporate
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 23000+ZU
💡 Quick Summary
Seeking a career-building opportunity? The PROJECT MANAGER | SERVICE position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
