Job Description
Full job description
Library Council of NSW
Reference number
req562
Occupation
Project Officer
Work type
Full-Time
Location
Sydney Region
Salary Information
Up to $142,503
Closing date
23 February 2026 at 10:00am
Expressions of Interest (Internal)
Project Officer
Library Services | Reader Services
Clerk 7/8, Full time Temporary until 30th June 2026
Expressions of interest are invited from ongoing and temporary employees who wish to be considered for a temporary assignment to the above role.
About the Role
In this role you’ll keep Reader Services moving forward by helping deliver a small number of high impact projects that improve how staff support readers day to day. A key focus will be contributing to the implementation of the Library’s CRM, ensuring the ‘Ask a Librarian’ and ‘Library Feedback’ workflows are fit for purpose, staff are confident using the system, and change is effectively managed.
Alongside the CRM work, you’ll contribute to Phase 2 of the Reader Single Sign On project focused on multifactor authentication (MFA). You’ll also support the improvement of data quality and reporting (Power BI/Excel) so the branch can track what’s working and make practical improvements to services and spaces including the newly refurbished Reading Room.
About you
To be successful in this role, you will have the following knowledge and experience:
Strong analytical and organisational skills applied to data management, producing actionable reports and improving workflows.
Demonstrated ability to prepare clear documentation, deliver training, and communicate technical concepts effectively to diverse audiences.
Experience supporting technology implementations with strong interpersonal and collaboration skills.
The preferred candidate will demonstrate the State Library of NSW values of Integrity, Curiosity, Community, Generosity and Adaptability, contributing to a collaborative, future-focused and service-driven branch.
How to apply
To apply for the role please email the below attachments to Kim Thomson, Head of Reader Services, kim.thomson@sl.nsw.gov.au
Current Resume which clearly details your skills and experience as relevant to this role.
A cover letter explaining your interest in the opportunity and describing your most relevant example supporting a system or process change. What did you do, what changed, and how did you support adoption.
For more information about the role and its requirements refer to the Role Description.
Further information that may assist you with applying for this role
NSW Public Sector Capability Framework
State Library of NSW Accessibility Guide
Salary guide
Closing date for applications: 23 February 2026 at 10am.
Library Council of NSW
Reference number
req562
Occupation
Project Officer
Work type
Full-Time
Location
Sydney Region
Salary Information
Up to $142,503
Closing date
23 February 2026 at 10:00am
Expressions of Interest (Internal)
Project Officer
Library Services | Reader Services
Clerk 7/8, Full time Temporary until 30th June 2026
Expressions of interest are invited from ongoing and temporary employees who wish to be considered for a temporary assignment to the above role.
About the Role
In this role you’ll keep Reader Services moving forward by helping deliver a small number of high impact projects that improve how staff support readers day to day. A key focus will be contributing to the implementation of the Library’s CRM, ensuring the ‘Ask a Librarian’ and ‘Library Feedback’ workflows are fit for purpose, staff are confident using the system, and change is effectively managed.
Alongside the CRM work, you’ll contribute to Phase 2 of the Reader Single Sign On project focused on multifactor authentication (MFA). You’ll also support the improvement of data quality and reporting (Power BI/Excel) so the branch can track what’s working and make practical improvements to services and spaces including the newly refurbished Reading Room.
About you
To be successful in this role, you will have the following knowledge and experience:
Strong analytical and organisational skills applied to data management, producing actionable reports and improving workflows.
Demonstrated ability to prepare clear documentation, deliver training, and communicate technical concepts effectively to diverse audiences.
Experience supporting technology implementations with strong interpersonal and collaboration skills.
The preferred candidate will demonstrate the State Library of NSW values of Integrity, Curiosity, Community, Generosity and Adaptability, contributing to a collaborative, future-focused and service-driven branch.
How to apply
To apply for the role please email the below attachments to Kim Thomson, Head of Reader Services, kim.thomson@sl.nsw.gov.au
Current Resume which clearly details your skills and experience as relevant to this role.
A cover letter explaining your interest in the opportunity and describing your most relevant example supporting a system or process change. What did you do, what changed, and how did you support adoption.
For more information about the role and its requirements refer to the Role Description.
Further information that may assist you with applying for this role
NSW Public Sector Capability Framework
State Library of NSW Accessibility Guide
Salary guide
Closing date for applications: 23 February 2026 at 10am.
💡 Quick Summary
Seeking a career-building opportunity? The Project Officer, Reader Services position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.