Projects Team Lead - Fulfilment Operations
Location
Sydney NSW
Benefits
Pulled from the full job description
Full job description
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The Projects Team Lead - Fulfilment Operations will lead cross functional projects across our warehouse and fulfilment operations, bringing strong leadership, communication and organisational skills, along with hands-on experience in supply chain systems, warehouse processes and continuous improvement.
Reporting to the Director of Downstream Operations, you will take ownership for the Downstream Projects, you’ll manage key initiatives across warehouse design, process optimisation, business case development, equipment procurement, and stakeholder and budget management. You’ll also contribute to property planning, work with international teams, document best practices and ensure alignment with company values.
Your ability to lead complex initiatives and collaborate across teams will be essential to driving efficiency and supporting HelloFresh Group’s broader goals.
You will…
Lead a team of three direct reports, providing direction, support, and development to deliver on key warehouse and fulfilment goals
Drive the execution of projects including business case development, process improvements, system implementations, and layout redesigns
Manage project timelines, resource allocation, and deliverables to ensure completion within scope, budget, and schedule.
Act as a liaison between warehouse operations, corporate functions, and external stakeholders to ensure seamless integration and communication.
Monitor and report on key performance indicators (KPIs), project milestones, and risk mitigation strategies.
Support change management initiatives, training, and team development during new process or system rollouts.
Conduct regular team meetings, status updates, and stakeholder briefings to ensure transparency and alignment.
Ensure compliance with health, safety, and regulatory standards in all project activities.
Utilise data analysis and lean methodologies to identify areas for efficiency improvement and cost reduction.
You have/are…
Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (or equivalent work experience).
3+ years of experience in warehouse operations or supply chain project management, with at least 1 year in a leadership role.
Proven ability to manage multiple projects simultaneously in a fast-paced environment.
Proven ability to develop relationships and lead cross-functional teams, delivering results through collaboration and innovation.
You demonstrate an entrepreneurial mindset: you thrive in fast-paced environments, make sense of ambiguous situations, and enjoy taking on new responsibilities.
Excellent leadership, communication, and interpersonal skills.
Sparring partner of SLT, respected contributor in business decisions.
Full Australian Driver’s Licence
Able to travel domestically (AU/NZ) for short periods of time (on average, one trip per quarter)
What you’ll get in return…
The chance to have a significant impact in a leading global food technology company
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
HelloFresh Academies - internal learning & development
A diverse and vibrant international environment, with offices in 18 countries
Company discount - 70% off HelloFresh & 40% off Youfoodz
Start Date: Immediately available - Can wait a notice period
Duration: Permanent full time role
Location: Chippendale Head Office & Eastern Creek - Parking On site
Salary: Competitive salary & employee benefits
#LI-Hybrid
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, ****** orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
Europe: EUaccommodations@hellofresh.com.
APAC: APACaccommodations@hellofresh.com
United States: USCandidateAccommodations@hellofresh.com
Canada: CAaccommodations@hellofresh.com