Job Description
Customer Engagement & Servicing
a) Take daily rounds and meet customer in IP
b) OP & IP services
c) Engage with customer
d) Inform customer about new offer, benefits and activities
e) Maintain trimester wise Whatsapp group
f) Handle customer request, queries and resolution
2. Process Management
a) Managing smooth admission and discharge
b) Ensure the billing TAT is followed
c) Bills to be checked before it reaches customer through varies check points
Service Culture
a) To be well groomed, punctual and adhere to company policies & practices
b) Follow Gold standards and service Protocols
Skilling & Training
a) Take part in training and get updated with processes and SOP
Compliance & Internal controls
a) Integrity related company polices and Information security
b) Compliance to laid down process
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Overtime pay
Yearly bonus
Application Question(s):
Do You Have any work experience at Hospital in Operations______?
Experience:
total work: 3 years (Required)
Work Location: In person
a) Take daily rounds and meet customer in IP
b) OP & IP services
c) Engage with customer
d) Inform customer about new offer, benefits and activities
e) Maintain trimester wise Whatsapp group
f) Handle customer request, queries and resolution
2. Process Management
a) Managing smooth admission and discharge
b) Ensure the billing TAT is followed
c) Bills to be checked before it reaches customer through varies check points
Service Culture
a) To be well groomed, punctual and adhere to company policies & practices
b) Follow Gold standards and service Protocols
Skilling & Training
a) Take part in training and get updated with processes and SOP
Compliance & Internal controls
a) Integrity related company polices and Information security
b) Compliance to laid down process
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Overtime pay
Yearly bonus
Application Question(s):
Do You Have any work experience at Hospital in Operations______?
Experience:
total work: 3 years (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Public Relations Officer ( Female ) position is now open for candidates interested in the Office Assistant Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
