Job Description
QA roles and responsibilities include call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact center. As the QA team monitors the customer interactions, they use evaluation forms to capture insights from these interactions
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Life insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Ahmedabad, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
