Job Description
A Quality Analyst is responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer's experience when interaction.
A Quality Analyst may listen to calls in 3 ways; live, recorded, and side by side while communicating feedback to encourage and discourage certain practices. Quality analysts basically work on a continuous process of evaluating and identifying key behaviors that drive sales and improve customer experience.
Salary Take Home: Rs.15000/- to Rs. 28000/- per month.
Job Location: Bengaluru
Languages: Excellent English, Hindi (Mandatory)
Job Role : Quality Analyst
Experience :1 Months – 2 years of experience as Quality Analyst, BPO Experience
Work Timings: Rotational Shifts (Rotational week offs).
Age : 18 Years to 34 Years
Job Type: Full-time
Salary: ₹1+,000.00 - ₹25,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Ability to commute/relocate:
• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Quality Analyst: 1 year (Preferred)
Work Location: In person
A Quality Analyst may listen to calls in 3 ways; live, recorded, and side by side while communicating feedback to encourage and discourage certain practices. Quality analysts basically work on a continuous process of evaluating and identifying key behaviors that drive sales and improve customer experience.
Salary Take Home: Rs.15000/- to Rs. 28000/- per month.
Job Location: Bengaluru
Languages: Excellent English, Hindi (Mandatory)
Job Role : Quality Analyst
Experience :1 Months – 2 years of experience as Quality Analyst, BPO Experience
Work Timings: Rotational Shifts (Rotational week offs).
Age : 18 Years to 34 Years
Job Type: Full-time
Salary: ₹1+,000.00 - ₹25,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Ability to commute/relocate:
• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Quality Analyst: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst |BPO Experience position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
