Job Description
Profile - Quality Analyst (Sales and collection exp)
Location - Noida
Salary - 30k - 55k
Experience - 2 year of experience in Quality analyst
Qualification - Graduate
Shift and Timing - Day Shift Rotational shift
Barging calls, sharing feedback.
Working with agents to improve call quality.
Conduct and Participate in Calibration Sessions.
Create and publish weekly quality dashboard.
Create a Monthly Audit plan and sharing with reporting manager.
Develop quality team as per the...
Location - Noida
Salary - 30k - 55k
Experience - 2 year of experience in Quality analyst
Qualification - Graduate
Shift and Timing - Day Shift Rotational shift
Barging calls, sharing feedback.
Working with agents to improve call quality.
Conduct and Participate in Calibration Sessions.
Create and publish weekly quality dashboard.
Create a Monthly Audit plan and sharing with reporting manager.
Develop quality team as per the...
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst BPO position is now open for candidates interested in the BPO Jobs sector. This role in Greater Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
