Job Description
Call Center Quality Analyst Job Responsibilities and Duties:call on 8+2364XXXXXX or wassup your resume
• Participate in the development of call monitoring style and industry best practices
• Monitor calls and report data and trends to the facility management team
• Gather and track individuals and team progress using a quality tracking data management system
• Review customer care email replies
• Participate in client and consumer listening initiatives to discover consumer requirements and expectations
• Deliver actionable services to multiple internal support groups as required
• Manage and organize call sessions for call center employees
• Provide feedback to the team leader and supervisors in the call center.
Job Type: Full-timeSalary: ?10,216.60 - ?35,21+.23 per monthSchedule:
• Flexible shift
• Rotational shift
Supplemental Pay:
• Joining bonus
• Performance bonus
• Shift allowance
• Yearly bonus
Speak with the employer
++1 75052+4311
• Participate in the development of call monitoring style and industry best practices
• Monitor calls and report data and trends to the facility management team
• Gather and track individuals and team progress using a quality tracking data management system
• Review customer care email replies
• Participate in client and consumer listening initiatives to discover consumer requirements and expectations
• Deliver actionable services to multiple internal support groups as required
• Manage and organize call sessions for call center employees
• Provide feedback to the team leader and supervisors in the call center.
Job Type: Full-timeSalary: ?10,216.60 - ?35,21+.23 per monthSchedule:
• Flexible shift
• Rotational shift
Supplemental Pay:
• Joining bonus
• Performance bonus
• Shift allowance
• Yearly bonus
Speak with the employer
++1 75052+4311
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst | Bpo Industry position is now open for candidates interested in the BPO Jobs sector. This role in Bhopal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
