Job Description
Hiring for Quality Analyst (Non Tech)
Job Description:
Candidate will be responsible for Quality
Resolve agent and customer issues.
Be directly responsible for the overall performance of team members
Participate in new-hire interviews.
Conduct performance reviews and team meetings.
Conduct monitoring and coaching sessions.
Coordinate with training and quality assurance to identify systemic quality-improvement opportunities.
Job Description:
Candidate will be responsible for Quality
Resolve agent and customer issues.
Be directly responsible for the overall performance of team members
Participate in new-hire interviews.
Conduct performance reviews and team meetings.
Conduct monitoring and coaching sessions.
Coordinate with training and quality assurance to identify systemic quality-improvement opportunities.
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst |BPO Industry position is now open for candidates interested in the BPO Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
