Job Description
Connect: Mamta Sharma
Role:
Location: Delhi, Janakpuri/Karol Bagh
Employment Type: Full -Time
Experience: 3-6 years
Responsibilities:
Implement and ensure Call Quality Audit.
- Implement relevant measures to achieve desired level of Customer Satisfaction.
- Monitor Call Quality & Analyze training gaps required for Customer Satisfaction.
- To ensure that our call center agents are interacting with customers in accordance with company's set guidelines and are serving in best interest of...
Role:
Location: Delhi, Janakpuri/Karol Bagh
Employment Type: Full -Time
Experience: 3-6 years
Responsibilities:
Implement and ensure Call Quality Audit.
- Implement relevant measures to achieve desired level of Customer Satisfaction.
- Monitor Call Quality & Analyze training gaps required for Customer Satisfaction.
- To ensure that our call center agents are interacting with customers in accordance with company's set guidelines and are serving in best interest of...
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst | Education |3|6 yrs position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
