Job Description
Roles & Responsibilities:
Develop and execute audit plans to ensure that all key deliverables of business are met.
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service.
Identify and remedy defects within the process basis 3PSN.
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure that user expectations are met and customer delight is achieved along with ensuing all compliances are met.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and regulatory requirement.
Job Requirement :
A Bachelor's Degree in any field may be preferred.
Experience in quality auditing, feedback and coaching
Excellent communication skills, both written and verbal
Strong computer skills and knowledge of QA databases and applications
Strong analytical and problem-solving skills
Meticulous attention to detail
If you are interested, please share your updated CV to ritvik.jain@vaibhavglobal.com with below mentioned details.
1. Current Organization
2. Current Position
3. Current Salary
4. Total experience
5. Experience working as a Quality Auditor/Quality Analyst
6. Notice Period
7. Salary Expectation
8. Current Location
+. Tentative Joining date
Develop and execute audit plans to ensure that all key deliverables of business are met.
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service.
Identify and remedy defects within the process basis 3PSN.
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure that user expectations are met and customer delight is achieved along with ensuing all compliances are met.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and regulatory requirement.
Job Requirement :
A Bachelor's Degree in any field may be preferred.
Experience in quality auditing, feedback and coaching
Excellent communication skills, both written and verbal
Strong computer skills and knowledge of QA databases and applications
Strong analytical and problem-solving skills
Meticulous attention to detail
If you are interested, please share your updated CV to ritvik.jain@vaibhavglobal.com with below mentioned details.
1. Current Organization
2. Current Position
3. Current Salary
4. Total experience
5. Experience working as a Quality Auditor/Quality Analyst
6. Notice Period
7. Salary Expectation
8. Current Location
+. Tentative Joining date
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.