Job Description
• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Identify and remedy defects within the production process.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compile and analyze statistical data.
• Ensure that user expectations are met during the testing process.
• Draft quality assurance policies and procedures.
• Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• BPO QA Manager: 1 year (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst Manager | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
