No. of Vacancy: 4Location: JaipurExperience : 0-1Key Responsibilities:The Quality analyst will be responsible for end to end process audit by evaluating customer queries and its resolution to identify process gaps.To analyse reasons for customer calling the call centre and suggest actions to reduce such calls.To evaluate the entire complaint resolution process.To identify if a customer is satisfied with the results of the interaction.To work in a continuous process of evaluating the...