Job Description
Role/Job Title: Quality Analyst: VRM
Business: VRM
Function/ Department: Branch Banking
Key / Primary Responsibilities of the Role:
a) Managing and Building portfolio of Key Clients by engaging and providing them need based solutions leading to increase in their existing share of wallet
b) Acquiring HNI customers and on-boarding them to Privilege Program
c) Deepening existing banking relationships by Cross selling Products and solutions
d) Ensuring compliance with branch SOP and control in sales and service
e) Acting as an interface between bank and its key customers to provide complete banking solutions, portfolio Management, Wealth Management and customer servicing.
Secondary Responsibilities:
a) Regularly conducting activities in the catchment to acquire HNI customers and build a strong visibility for IDFC First Bank
b) Working on Key Central Initiatives (1 Mn Framework) and seeking regular referrals from existing customers
c) Collaborating with other team members and support functions to provide products and service offerings to customers
Key Success Metrics:
Number of calls monitored, and call calibrations done
Business: VRM
Function/ Department: Branch Banking
Key / Primary Responsibilities of the Role:
a) Managing and Building portfolio of Key Clients by engaging and providing them need based solutions leading to increase in their existing share of wallet
b) Acquiring HNI customers and on-boarding them to Privilege Program
c) Deepening existing banking relationships by Cross selling Products and solutions
d) Ensuring compliance with branch SOP and control in sales and service
e) Acting as an interface between bank and its key customers to provide complete banking solutions, portfolio Management, Wealth Management and customer servicing.
Secondary Responsibilities:
a) Regularly conducting activities in the catchment to acquire HNI customers and build a strong visibility for IDFC First Bank
b) Working on Key Central Initiatives (1 Mn Framework) and seeking regular referrals from existing customers
c) Collaborating with other team members and support functions to provide products and service offerings to customers
Key Success Metrics:
Number of calls monitored, and call calibrations done
💡 Quick Summary
Seeking a career-building opportunity? The Quality Analyst|Virtual Relationship Manager position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
