Job Description
Full job description
Permanent, Full time position
Based at North Shore Hospital
Opportunity to make a difference
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
Health New Zealand| Te Whatu Ora Waitematā is the largest District in New Zealand providing services to a population of more than 650,000 and employing more than 8,000 people. Our organisation values and promise statement – Best Care for Everyone - serve to inspire us to continuously improve to provide the best care possible to each and every person and their family.
Are you passionate about quality and patient safety? Do you have experience working within a quality assurance or patient safety role in Healthcare or are you interested in gaining experience in this field?
About the Role
The Corporate Quality and Risk Team is seeking a full time Quality and Patient Safety Lead to join the Team. You will assist in supporting a culture in which reporting and investigation of incidents, and proactive risk management is routine practice and is recognised by staff as a means of improving the quality of clinical care, reducing risks to patients and improving patient experience.
You will work collaboratively with colleagues across a specific division to provide expert advice and support on all aspects of patient safety, with particular reference to adverse event and complaint investigation, risk management, report writing and facilitating lessons learned. The pace is busy and the work can often be complex so you must be proactive and flexible, able to prioritise your workload and deliver within the timeframes set.
About you
The successful candidate will have proven experience in influencing and communicating with a wide range of clinical and non-clinical teams at all levels and have proven change management and analytical skills. Key to your success will be your ability to build and maintain strong relationships, manage multiple tasks and apply critical thinking.
You will have experience in a healthcare environment in:
Quality assurance activities (adverse events, complaints and corrective actions)
Risk Management
Quality measurement and using quality dashboards
Health and Disability Sector Service Standards processes
Report writing
Working with a multi-disciplinary team
A clinical background is preferred; however, Quality and Patient Safety Leads can have either a clinical or non-clinical background.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
If you need assistance with your online application, contact Sarah Kneller via sarah.kneller@tewhatuora.govt.nz.
Job code: WDHB19883
Closing date: 6 August 2026
Job details
Job Reference:
WDHB19883
Location:
North Island - Auckland - North Shore/West Auckland
Job type:
Permanent Full time
Expertise:
Non-clinical - Quality and Risk - Quality and Risk
Closes:
06-Aug-2026
Permanent, Full time position
Based at North Shore Hospital
Opportunity to make a difference
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
Health New Zealand| Te Whatu Ora Waitematā is the largest District in New Zealand providing services to a population of more than 650,000 and employing more than 8,000 people. Our organisation values and promise statement – Best Care for Everyone - serve to inspire us to continuously improve to provide the best care possible to each and every person and their family.
Are you passionate about quality and patient safety? Do you have experience working within a quality assurance or patient safety role in Healthcare or are you interested in gaining experience in this field?
About the Role
The Corporate Quality and Risk Team is seeking a full time Quality and Patient Safety Lead to join the Team. You will assist in supporting a culture in which reporting and investigation of incidents, and proactive risk management is routine practice and is recognised by staff as a means of improving the quality of clinical care, reducing risks to patients and improving patient experience.
You will work collaboratively with colleagues across a specific division to provide expert advice and support on all aspects of patient safety, with particular reference to adverse event and complaint investigation, risk management, report writing and facilitating lessons learned. The pace is busy and the work can often be complex so you must be proactive and flexible, able to prioritise your workload and deliver within the timeframes set.
About you
The successful candidate will have proven experience in influencing and communicating with a wide range of clinical and non-clinical teams at all levels and have proven change management and analytical skills. Key to your success will be your ability to build and maintain strong relationships, manage multiple tasks and apply critical thinking.
You will have experience in a healthcare environment in:
Quality assurance activities (adverse events, complaints and corrective actions)
Risk Management
Quality measurement and using quality dashboards
Health and Disability Sector Service Standards processes
Report writing
Working with a multi-disciplinary team
A clinical background is preferred; however, Quality and Patient Safety Leads can have either a clinical or non-clinical background.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
If you need assistance with your online application, contact Sarah Kneller via sarah.kneller@tewhatuora.govt.nz.
Job code: WDHB19883
Closing date: 6 August 2026
Job details
Job Reference:
WDHB19883
Location:
North Island - Auckland - North Shore/West Auckland
Job type:
Permanent Full time
Expertise:
Non-clinical - Quality and Risk - Quality and Risk
Closes:
06-Aug-2026
💡 Quick Summary
Seeking a career-building opportunity? The Quality and Patient Safety Lead position is now open for candidates interested in the Event Management Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
