Quality Assurance Manager

Full job description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description
We are seeking an experienced and detail-oriented Quality Assurance Manager to lead the QA function within our Fund Administration department. The ideal candidate will develop and implement quality control standards, oversee audit and review procedures, and ensure that all processes comply with industry regulations and internal benchmarks. This role is critical in ensuring the accuracy, consistency, and reliability of our fund administration and reporting processes.

Key Responsibilities:

Design, implement, and manage a robust quality assurance framework for fund administration processes and procedures.
Collaborate with internal audit teams and process reviews to identify risks and recommend improvements.
Monitor trends, KPIs and compliance reporting to identify issues and develop corrective action plans for deviations and errors.
Lead root cause analysis for process failures or discrepancies and oversee resolution tracking.
Create and analyze controls to effectively mitigate risk of error.
Provide regular QA reporting to senior management and support regulatory and audits.
Develop and deliver training programs for staff to maintain high-quality standards.
Ensure policies and procedures reflect best practices and meet evolving regulatory requirements.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Five to eight years of related experience

Preferred Skills/Experience
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Minimum 5–7 years of experience in fund administration, fund accounting, compliance or financial services QA.
Demonstrated experience developing QA frameworks and leading process improvement initiatives.
Knowledge of regulatory frameworks investment company rules and regulations.
Excellent analytical, organizational, and communication skills.
Strong leadership and project management abilities.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, ****** orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

United States
New Jersey
Hackensack Show on map Get directions