Job Description
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
• Develop standardized quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations
Qualifications
• Bachelor's degree
• 5+ years' relevant work experience
• Highly organized with excellent attention to detail
Responsibilities
• Develop standardized quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations
Qualifications
• Bachelor's degree
• 5+ years' relevant work experience
• Highly organized with excellent attention to detail
💡 Quick Summary
Seeking a career-building opportunity? The Quality Assurance Manager|BPO KocharTech position is now open for candidates interested in the BPO Jobs sector. This role in Amritsar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
