Quality Assurance - Senior Associate

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in enterprise risk management at PwC will focus on identifying and mitigating potential risks that could impact an organisation's operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As a Senior Associate - Quality, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. The main role for the Senior Associate – Quality will be to lead the delivery and implementation of Quality related processes and initiatives and ensuring process excellence across the CAC

Responsibilities Include
• Work with stakeholders to ensure the control design documentation and process narratives are kept up to date
• Take ownership of QMSE Aura file and assist with Risk Assessment for each of the QMSE objectives for CAC and MTDCs
• Perform controls testing (self-assessment) and monitor status of controls for CAC and MTDCs
• Report & escalate any findings real time. Work with Senior Manager & process owners to perform RCA & create action plan to address the finding
• Understand the business & identify risks arising as a result of changing business models/environment
• Acts as the subject matter expert for internal/external stakeholder such as Delivery team, Operations team, RM, HC, L&D, etc.
• Provides information and supports to testers and assist with walkthroughs
• Contribute towards Root Cause Analysis preparation on quality issues identified through self-assessment & internal monitoring, external inspections, QMR, etc,
• Prepare monthly/quarterly/annual QMSE related updates, reports, presentations for leadership (Steerco, Governance, Tax Transformation, ALT, etc.)
• Reinforce quality messages within the team and ensure firm quality communication is made available to AC staff
• Other ad hoc projects, reporting, etc.

Experiences And Skills You’ll Use To Solve
• Experience with audit procedures, especially internal control procedures, and audit programs will be preferred.
• Experience with ISQM1 implementation and monitoring will be considered as an asset
• A keen eye for detail is essential for evaluating internal controls, planning audit activities, and implementing and monitoring controls
• Strong analytical skills to & sound business sense evaluate internal controls, perform audit tests, and verify information
• Problem solving skills, excellent verbal & written skills.
• Demonstrated self-motivation and a desire to take responsibility for personal growth and development
• Ability to work effectively under pressure without compromising professional standards or quality of work