Job Description
We are #hiring. Know anyone who might be interested?
#Hiring for Top MNC
Role: Quality Auditor
Experience: 3+ yrs
Location: Mumbai
Job Description:
• Accurately rate voice / chat customer interaction using quality rating criteria
• Maintain client and project cited quality accuracy and variance on each quality ratings, applying the standard quality criteria
• Communicate quality announcements and updates through quality mailers knowledge management system updates
• Observe Quality Programs that support the business strategy, adherent to Quality Framework and Guiding Principles and application of Quality Guidelines
• Participate in analysis and brainstorming sessions deriving actionable data from quality insights
• Participate and conduct calibrations to stakeholder groups
Interested can share your resume to yamuna@navayuga-india.com
#Hiring for Top MNC
Role: Quality Auditor
Experience: 3+ yrs
Location: Mumbai
Job Description:
• Accurately rate voice / chat customer interaction using quality rating criteria
• Maintain client and project cited quality accuracy and variance on each quality ratings, applying the standard quality criteria
• Communicate quality announcements and updates through quality mailers knowledge management system updates
• Observe Quality Programs that support the business strategy, adherent to Quality Framework and Guiding Principles and application of Quality Guidelines
• Participate in analysis and brainstorming sessions deriving actionable data from quality insights
• Participate and conduct calibrations to stakeholder groups
Interested can share your resume to yamuna@navayuga-india.com
💡 Quick Summary
Seeking a career-building opportunity? The Quality Auditor |BPO position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
