Job Description
Location: Salt Lake, Kolkata
Shift: 5:00 AM – 2:00 PM
3:00PM-12:00AM (Half-day on Saturdays)
Salary: Up to ₹1-3 LPA
Experience: 5+ years in BPO Sales Compliance (Australian Energy experience preferred)
We are seeking a results-driven and detail-oriented Sales Compliance Officer to ensure our sales operations are fully compliant with all internal policies, client guidelines, and international regulatory standards. This role is critical in minimizing compliance risks related to telesales, upselling, and lead generation.
The ideal candidate will have a solid understanding of international compliance frameworks and experience monitoring high-volume outbound/inbound sales campaigns in a BPO environment.
What You’ll Do:
✅ Monitor sales calls and processes for compliance with legal and client-specific regulations
✅ Identify and address misrepresentation or unethical sales behavior
✅ Conduct audits, risk assessments, and implement corrective actions
✅ Create and update SOPs, call scripts, and verification protocols
✅ Train sales teams on compliance standards and best practices
✅ Collaborate with legal, HR, and operations to align processes
✅ Stay up to date with international sales and data protection laws
What We’re Looking For:
Minimum 2 years in compliance in international BPO
Strong knowledge of sales regulations and quality standards
Experience in Australian energy sales preferable.
Excellent communication, audit, and report-writing skills
Detail-oriented with a strong sense of integrity
If you're passionate about upholding ethical sales practices and thrive in a compliance-focused environment, we’d love to hear from you!
Apply now or reach out at [email protected] or 9123XXXXXX for more details.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Commuter assistance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Quality Compliance Officer position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
