Job Description
Full job description
Introduction:
Founded in Japan in 1980 and established in Australia in 2013, MUJI is a global brand dedicated to quality and environmental sustainability. We focus on contributing to a simple, pleasant life and society by creating products that can be used universally by customers who value simplicity and beauty. This commitment defines our path forward, and we invite you to join us as we work together toward a more sustainable and thoughtful future.
Our Values and Benefits
Our foundation is built on four core values: kindness, innovation, simplicity and sustainability. In the spirit of Kaizen, we foster a culture of continuous improvement, where we consistently refine our processes and empower our people to grow with the business. To support this, we offer:
Competitive Pay: We offer attractive and competitive pay that consistently match or exceed market rates, providing financial peace of mind and consistency.
Attractive Performance-Based Rewards: We recognise excellence through our annual performance incentives program where eligible employees can earn a discretionary bonus of up to 15% depending on their role, individual achievements and company performance.
Exclusive Staff and Family Discounts: Access employee and family discounts on our product range, making it easier to integrate a simpler and more sustainable lifestyle into your own home.
Flexible Hybrid Work Options: For eligible roles, we offer a hybrid work environment with 2 days to work from home each week, promoting flexibility and ensuring an ideal work/life balance.
Career Progression Opportunities: We prioritise promoting from within, offering clear career pathways and progression opportunities for team members who want to grow their career with us.
Ongoing Learning and Development: In the spirit of Kaizen, we empower our people to seek out learning opportunities. Whether it’s a new skill, certification or short course, we'll back you all the way because your growth fuels ours.
Wellbeing Support: We are with you through life's up and down. Our Employee Assistance Program (EAP) is one of the ways we invest in your wellbeing - offering you and your loved ones 24/7 access to free and confidential counselling, coaching, and practical support whenever life happens.
Description:
About the Role
As a Quality Control Coordinator at MUJI Retail Australia, you will play a crucial role in contributing to the success of our quality operations and acting as the vital link between our Australian Operations and MUJI Global. Your primary responsibilities will include:
Key Responsibilities
Ensuring all products, packaging, and labels adhere to Australian legal requirements
Serving as the primary point of contact for MUJI Global and external laboratories, managing all inquiries, declarations, and testing schedules
Managing factory audit approvals and assisting with the systems set up and training for new factories
Maintaining detailed documents of inspections, tests and defects
Analysing defect patterns, conducting store visits to monitor trends, and recommending corrective actions to elevate our production processes
Skills and Experiences:
About You
Excellent English and Advanced Japanese language skills to effectively liaise with our RKJ Global team
Strong understanding of Australian regulations across product, safety and packaging
Experience in manufacturing, material flow, and managing factory audit approval processes
Excellent multi-tasking and time management skills, with an ability to manage complex timelines and coordinate across multiple internal and external parties
A proactive problem-solver who embraces continuous learning and has the agility to thrive within an ever-evolving retail landscape
Introduction:
Founded in Japan in 1980 and established in Australia in 2013, MUJI is a global brand dedicated to quality and environmental sustainability. We focus on contributing to a simple, pleasant life and society by creating products that can be used universally by customers who value simplicity and beauty. This commitment defines our path forward, and we invite you to join us as we work together toward a more sustainable and thoughtful future.
Our Values and Benefits
Our foundation is built on four core values: kindness, innovation, simplicity and sustainability. In the spirit of Kaizen, we foster a culture of continuous improvement, where we consistently refine our processes and empower our people to grow with the business. To support this, we offer:
Competitive Pay: We offer attractive and competitive pay that consistently match or exceed market rates, providing financial peace of mind and consistency.
Attractive Performance-Based Rewards: We recognise excellence through our annual performance incentives program where eligible employees can earn a discretionary bonus of up to 15% depending on their role, individual achievements and company performance.
Exclusive Staff and Family Discounts: Access employee and family discounts on our product range, making it easier to integrate a simpler and more sustainable lifestyle into your own home.
Flexible Hybrid Work Options: For eligible roles, we offer a hybrid work environment with 2 days to work from home each week, promoting flexibility and ensuring an ideal work/life balance.
Career Progression Opportunities: We prioritise promoting from within, offering clear career pathways and progression opportunities for team members who want to grow their career with us.
Ongoing Learning and Development: In the spirit of Kaizen, we empower our people to seek out learning opportunities. Whether it’s a new skill, certification or short course, we'll back you all the way because your growth fuels ours.
Wellbeing Support: We are with you through life's up and down. Our Employee Assistance Program (EAP) is one of the ways we invest in your wellbeing - offering you and your loved ones 24/7 access to free and confidential counselling, coaching, and practical support whenever life happens.
Description:
About the Role
As a Quality Control Coordinator at MUJI Retail Australia, you will play a crucial role in contributing to the success of our quality operations and acting as the vital link between our Australian Operations and MUJI Global. Your primary responsibilities will include:
Key Responsibilities
Ensuring all products, packaging, and labels adhere to Australian legal requirements
Serving as the primary point of contact for MUJI Global and external laboratories, managing all inquiries, declarations, and testing schedules
Managing factory audit approvals and assisting with the systems set up and training for new factories
Maintaining detailed documents of inspections, tests and defects
Analysing defect patterns, conducting store visits to monitor trends, and recommending corrective actions to elevate our production processes
Skills and Experiences:
About You
Excellent English and Advanced Japanese language skills to effectively liaise with our RKJ Global team
Strong understanding of Australian regulations across product, safety and packaging
Experience in manufacturing, material flow, and managing factory audit approval processes
Excellent multi-tasking and time management skills, with an ability to manage complex timelines and coordinate across multiple internal and external parties
A proactive problem-solver who embraces continuous learning and has the agility to thrive within an ever-evolving retail landscape
💡 Quick Summary
Seeking a career-building opportunity? The Quality Control Coordinator position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.