Quality Review Administrator

Location
Sydney NSW•Hybrid work
 
Full job description
We encourage Passion to Grow and improve

Work independently with the full support of a dedicated and experienced team
Make a meaningful impact in a professional standards environment
Permanent, Full-time, Hybrid, Melbourne or Sydney
If you're an administrative expert with a passion for quality and stakeholder engagement, this is your chance to thrive in a dynamic and purpose-driven environment.

ABOUT THE ROLE
We’re looking for a skilled administrator to support our expanding and transforming Quality Review Program. You’ll play a vital role in upholding the integrity of the Chartered Accountant designation by ensuring our members and reviewers receive high-quality support throughout the review process.

Key responsibilities:
Prepare, manage, and document correspondence regarding reviews
Liaise with stakeholders via phone and email to ensure smooth progress of reviews
Respond professionally to queries and escalate issues as needed
Follow up on outstanding matters and ensure timely completion of reviews
Provide general administrative support including travel arrangements, training sessions, and processing payments/invoices
ABOUT YOU
You are an exceptional communicator, displaying a proactive and detail-oriented approach to your tasks. You exhibit high levels of organisation and efficiency. A true team player, you are eager to learn and contribute, while still being able to work independently. To excel in this role, you will demonstrate:
Prior administration experience
Proficiency in the Microsoft suite of products
Ability to work within established processes while remaining adaptable
Ability to build and maintain relationships across diverse stakeholder groups
Experience in using a CRM system (desired)
Accounting background (desired)
ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represents more than 140,000 financial professionals, supporting them to make a meaningful difference in the communities where they work and live. We are committed to advancing the profession through high ethical standards, world-class education, and advocacy for the public good. Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.

WHAT’S IN IT FOR YOU
At CA ANZ, we are committed to creating a workplace that reflects our values of collaboration, integrity, diversity, and accountability. As part of our strategy to be a magnet for diverse talent and an adaptive, member-centric organisation, we offer:

A strong focus on equity, diversity, and inclusion embedded in everything we do
Opportunities to grow your career through inspiring learning and development pathways
The chance to contribute to meaningful work that supports sustainability and the public good
A flexible hybrid work model that balances autonomy with the benefits of in-person collaboration
Access to innovative tools and systems that support efficiency and continuous improvement
A culture that values your voice and empowers you to make an impact in your community and profession
HOW TO APPLY
Simply select APPLY NOW and submit your application today. Applications close 15 August 2025
At CA ANZ equality, diversity and inclusion are at the heart of all we do.