Job Description
Haines Medical Group
Haines Medical Group
Adelaide - Permanent - Part time
Job ID# 493769
Posted 17 Mar 2026
Closing
About Us
Haines Medical is a dynamic and innovative business focusing on specialty products in Infection Control and Manual Handling. Haines works in consultation with healthcare professionals to design and develop products that meet the specific needs of hospitals, healthcare facilities, and their patients.
About the role:
The Quality and Safety Lead is responsible to manage, coordinate and support the Quality Management System (QMS) and Work, Health and Safety (WHS) at Haines Medical Australia.
Key duties and responsibilities:
Management of Quality System and WHS
Improve, implement and maintain quality and safety system
Design and implement quality standards and procedures
Manage change processes and document control processes within the system in accordance to the required standards and guidelines,
Prepare and conduct Management Reviews/Quality Reviews,
Oversee adherence to compliance, policies, procedures and relevant legislation
Manage non conforming outputs and audit findings ensuring all relevant investigations, corrective actions root cause analysis and effectiveness reviews are conducted
Ensure that products and processes comply with quality & safety systems
Coordination, Administrative Support and Record Management
Provide training and guidance to staff on quality standards, procedures and best practices.
Perform administrative duties are required in the quality & safety systems
Collaborate with departments to ensure quality standards are met
Ensure that appropriate records are kept as required in the quality & safety systems.
Audit and Controls
Coordinate and conduct internal audits and inspections ensuring compliance with certifications and WHS requirements
Manage and lead compliance audits and ensure adherence to industry standards
Quality and Safety Management
Contribute to the maintenance of ISO 9001 Management System, including any future accreditations and certifications
Ensure continued improvement for the Haines Quality system
Act as representative for the Quality System
Act as representative for Work Health and Safety to identify and communicate safe working practices in line with current standards and acts
Performance Measures:
Role specific performance is measured against:
Effective management of tasks, systems and processes
Self-direction, prioritising and time management of workflow is demonstrated;
Meets the key responsibilities within the position;
Displays the HMA behaviours and values.
Individual development performance measures are discussed in monthly 1:1 meeting linked with individual KPI’s set and discussed within those meetings.
Experience required:
3+ years’ experience in a quality assurance role, regulatory role or similar discipline
Proven experience in professional writing of procedures and compliance documentation
Comprehensive Microsoft Office skills – Outlook/Word/Excel/Teams
Ability to work autonomously with high attention to detail
Excellent communication, time management and organisational skills
Tech savvy to implement system, efficiencies and troubleshoot
Ability to work with all levels of company staff
Optimistic, efficient, warm, helpful and resourceful
Driven and self-motivated; flexible and adaptable
Professional presentation, phone and customer manner
Desirable
Qualifications in internal auditing, WHS and ISO9001:2015
MS SharePoint experience
Experience in medical products
If this sounds like you, please submit a CV and cover letter.
Interested?
At Haines, we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.
Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, ****** orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
Please note: Haines will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Haines is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.
It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.
Agency Disclaimer
Haines does not accept unsolicited resumes from recruitment agencies or third parties. In the absence of a current, written and executed recruitment agency agreement, any resumes submitted to Haines will be deemed unsolicited, and no fees or charges will be payable. Haines reserves the right to engage, interview or employ any candidate submitted in this way without incurring any obligation to the submitting agency or third party.
Haines Medical Group
Adelaide - Permanent - Part time
Job ID# 493769
Posted 17 Mar 2026
Closing
About Us
Haines Medical is a dynamic and innovative business focusing on specialty products in Infection Control and Manual Handling. Haines works in consultation with healthcare professionals to design and develop products that meet the specific needs of hospitals, healthcare facilities, and their patients.
About the role:
The Quality and Safety Lead is responsible to manage, coordinate and support the Quality Management System (QMS) and Work, Health and Safety (WHS) at Haines Medical Australia.
Key duties and responsibilities:
Management of Quality System and WHS
Improve, implement and maintain quality and safety system
Design and implement quality standards and procedures
Manage change processes and document control processes within the system in accordance to the required standards and guidelines,
Prepare and conduct Management Reviews/Quality Reviews,
Oversee adherence to compliance, policies, procedures and relevant legislation
Manage non conforming outputs and audit findings ensuring all relevant investigations, corrective actions root cause analysis and effectiveness reviews are conducted
Ensure that products and processes comply with quality & safety systems
Coordination, Administrative Support and Record Management
Provide training and guidance to staff on quality standards, procedures and best practices.
Perform administrative duties are required in the quality & safety systems
Collaborate with departments to ensure quality standards are met
Ensure that appropriate records are kept as required in the quality & safety systems.
Audit and Controls
Coordinate and conduct internal audits and inspections ensuring compliance with certifications and WHS requirements
Manage and lead compliance audits and ensure adherence to industry standards
Quality and Safety Management
Contribute to the maintenance of ISO 9001 Management System, including any future accreditations and certifications
Ensure continued improvement for the Haines Quality system
Act as representative for the Quality System
Act as representative for Work Health and Safety to identify and communicate safe working practices in line with current standards and acts
Performance Measures:
Role specific performance is measured against:
Effective management of tasks, systems and processes
Self-direction, prioritising and time management of workflow is demonstrated;
Meets the key responsibilities within the position;
Displays the HMA behaviours and values.
Individual development performance measures are discussed in monthly 1:1 meeting linked with individual KPI’s set and discussed within those meetings.
Experience required:
3+ years’ experience in a quality assurance role, regulatory role or similar discipline
Proven experience in professional writing of procedures and compliance documentation
Comprehensive Microsoft Office skills – Outlook/Word/Excel/Teams
Ability to work autonomously with high attention to detail
Excellent communication, time management and organisational skills
Tech savvy to implement system, efficiencies and troubleshoot
Ability to work with all levels of company staff
Optimistic, efficient, warm, helpful and resourceful
Driven and self-motivated; flexible and adaptable
Professional presentation, phone and customer manner
Desirable
Qualifications in internal auditing, WHS and ISO9001:2015
MS SharePoint experience
Experience in medical products
If this sounds like you, please submit a CV and cover letter.
Interested?
At Haines, we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.
Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, ****** orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
Please note: Haines will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Haines is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.
It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.
Agency Disclaimer
Haines does not accept unsolicited resumes from recruitment agencies or third parties. In the absence of a current, written and executed recruitment agency agreement, any resumes submitted to Haines will be deemed unsolicited, and no fees or charges will be payable. Haines reserves the right to engage, interview or employ any candidate submitted in this way without incurring any obligation to the submitting agency or third party.
💡 Quick Summary
Seeking a career-building opportunity? The Quality & Safety Lead position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.