The Cluster Head (CH) heads a network of asset desk managers and is responsible for business expansion and growth in the cluster so as to achieve the topline and profitability goals of the cluster for the Retail Assets and Small Business Banking Products of the bank. The CH coordinates with the asset desk managers to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. The CH is also responsible for maintaining regulatory and procedural compliance

Key Responsibilities
• Execute the Cluster business growth strategy through the team of asset desk managers for profitable growth of Retail Assets and Small Business Banking products
• Establish budgets and targets and provide guidance to asset desk managers in preparing business plans for their respective areas
• Establish and strengthen relations with Key Customers in collaboration with the asset desk managers to generate business from the branches
• Ensure monthly target achievement with a healthy product mix by the ADM mapped branches
• Review and monitor performance of the asset desk managers for ensuring achievement of all productivity, quality and compliance standards.
• Review and ensure compliance of all processes according to bank's policies including timely action on internal and statutory audit observation
• Coach and mentor high potential talent to develop them for higher responsibilities.
• Ensure manpower needs are fulfilled to implement the business expansion in the cluster
• Liaison with project team, infrastructure and support service providers for efficient service delivery

Qualifications:

Optimal qualification for success on the job is:
• Graduate/ Post Graduate from a recognized institute
• 10-15 years in a relevant role/ BFSI sector

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
• Knowledge of industry, technology, marketing, and product trends
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines
• Ability to coach and mentor others