Job Description
A Day in the Life:
The Receivables Account Specialist supports billing for customers on long-term rental contracts, including assisting in credit authorizations. This role provides an excellent customer experience over the phone and through email by answering questions and researching billing issues. The Specialist will use their attention to detail to effectively document interactions and enter administer long-term rental billing.
We expect the starting wage to be around $16.83.
What You’ll Do:
Run regular reports and take appropriate actions to resolve issues related to long-term billing and credit authorizations.
Maintain internal security tax and fees billing tables in internal system for SOX compliance and billing accuracy.
Process Multi Month refunds, billing, and associated fees, including reconciling final Multi Month bill across systems.
Research and document customer and account questions or discrepancies.
Partner with departments to address unique or sensitive issues.
Other duties as assigned.
What We’re Looking For:
High School or equivalent
Basic working knowledge of Microsoft programs, specifically Word and Excell
Strong verbal and written communication skills
Excellent customer service and telephone skills/experience
Excellent organizational skills and ability to handle multiple tasks
Strong attention to detail
Ability to work independently and as part of a team
What You’ll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Receivables Account Specialist supports billing for customers on long-term rental contracts, including assisting in credit authorizations. This role provides an excellent customer experience over the phone and through email by answering questions and researching billing issues. The Specialist will use their attention to detail to effectively document interactions and enter administer long-term rental billing.
We expect the starting wage to be around $16.83.
What You’ll Do:
Run regular reports and take appropriate actions to resolve issues related to long-term billing and credit authorizations.
Maintain internal security tax and fees billing tables in internal system for SOX compliance and billing accuracy.
Process Multi Month refunds, billing, and associated fees, including reconciling final Multi Month bill across systems.
Research and document customer and account questions or discrepancies.
Partner with departments to address unique or sensitive issues.
Other duties as assigned.
What We’re Looking For:
High School or equivalent
Basic working knowledge of Microsoft programs, specifically Word and Excell
Strong verbal and written communication skills
Excellent customer service and telephone skills/experience
Excellent organizational skills and ability to handle multiple tasks
Strong attention to detail
Ability to work independently and as part of a team
What You’ll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more
💡 Quick Summary
Seeking a career-building opportunity? The Receivable account specialist position is now open for candidates interested in the Back Office Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.