Job Description
Location
Liverpool NSW•Hybrid work
Benefits
Pulled from the full job description
Employee assistance program
Parental leave
Gym membership
Annual leave
Group activities
Salary packaging
Full job description
Direct Services Counsellor/Project Officer #DS101
Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.
Come & join us!
THE ORGANISATION
STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.
THE ROLE
The Counsellor/Project Officer position is designed to provide individual and group clinical assessment and treatment to traumatised clients; collaborate with communities and deliver training to other service providers. This position is located in Direct Services Teams and will be based in STARTTS Sydney Metropolitan Offices. The position will involve regular travel to other areas of Sydney.
PERKS & BENEFITS
Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
Salary packaging options that reduce your taxable income and increase your take-home pay.
Great education opportunities through our Training department.
Access to our Employee Assistance Program (EAP) for staff and family members
Discounted gym memberships with a Fitness Passport.
Active Social Club
Potential access to Fleet cars
Flexible hybrid work.
Position No: DS101
Closing date: Friday, 5 September 2026
Enquiries: Manuel Morantes, Direct Services Senior Team Leader; (02) 9646 6555
Work Type: Full time; 38 hours per week. Contract up to 30 June 2027 (continuation subject to ongoing funding)
Location: Fairfield or Liverpool
Salary: Health Education Officer, Counsellor, Psychology, Social Work, or other relevant classification based on qualifications, experience and requirements of the role
Vaccination Requirement: Category
ESSENTIAL REQUIREMENTS
Relevant tertiary qualifications in counselling, social work, psychology, or a related field with eligibility for membership of the relevant professional association.
Demonstrated assessment and counselling experience in a cross-cultural context and experience in working with children, adolescents and adults in a clinical setting.
Demonstrated capacity providing clinical group treatment and demonstrated training skills.
Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the effects of torture on individuals, young people, families, and communities.
Proven excellent oral, written and interpersonal communication skills and proficiency in the use of Microsoft Office.
Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
Knowledge of the cultures and health needs of refugee communities in Sydney Metropolitan areas and experience in community development, community liaison and advocacy.
Hold a current NSW Driver’s Licence.
DESIRABLE REQUIREMENTS:
Knowledge of local communities in Sydney metropolitan areas and available services.
2. Arabic/Dari/Farsi/Ukrainian speaking counsellor.
This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.
VACCINATION REQUIREMENTS
This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).
Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis.
COVID19 vaccination is strongly recommended, but not a requirement for employment.
If successful you must provide evidence of vaccination and/or assessment.
Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.
If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.
OUR COMMITMENT TO DIVERSITY, EQUALITY, AND INCLUSION:
STARTTS is committed to equal employment opportunities and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, LGBTIQA+ individuals, and others who reflect the diversity of our society.
HOW TO APPLY
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
1. Complete a https://www.startts.org.au/jobs/employment-application-form/
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
3. Submit an up-to-date Curriculum Vitae (CV)
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.
7. Email your application and supporting documents to: [email protected]
Liverpool NSW•Hybrid work
Benefits
Pulled from the full job description
Employee assistance program
Parental leave
Gym membership
Annual leave
Group activities
Salary packaging
Full job description
Direct Services Counsellor/Project Officer #DS101
Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.
Come & join us!
THE ORGANISATION
STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.
THE ROLE
The Counsellor/Project Officer position is designed to provide individual and group clinical assessment and treatment to traumatised clients; collaborate with communities and deliver training to other service providers. This position is located in Direct Services Teams and will be based in STARTTS Sydney Metropolitan Offices. The position will involve regular travel to other areas of Sydney.
PERKS & BENEFITS
Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
Salary packaging options that reduce your taxable income and increase your take-home pay.
Great education opportunities through our Training department.
Access to our Employee Assistance Program (EAP) for staff and family members
Discounted gym memberships with a Fitness Passport.
Active Social Club
Potential access to Fleet cars
Flexible hybrid work.
Position No: DS101
Closing date: Friday, 5 September 2026
Enquiries: Manuel Morantes, Direct Services Senior Team Leader; (02) 9646 6555
Work Type: Full time; 38 hours per week. Contract up to 30 June 2027 (continuation subject to ongoing funding)
Location: Fairfield or Liverpool
Salary: Health Education Officer, Counsellor, Psychology, Social Work, or other relevant classification based on qualifications, experience and requirements of the role
Vaccination Requirement: Category
ESSENTIAL REQUIREMENTS
Relevant tertiary qualifications in counselling, social work, psychology, or a related field with eligibility for membership of the relevant professional association.
Demonstrated assessment and counselling experience in a cross-cultural context and experience in working with children, adolescents and adults in a clinical setting.
Demonstrated capacity providing clinical group treatment and demonstrated training skills.
Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the effects of torture on individuals, young people, families, and communities.
Proven excellent oral, written and interpersonal communication skills and proficiency in the use of Microsoft Office.
Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
Knowledge of the cultures and health needs of refugee communities in Sydney Metropolitan areas and experience in community development, community liaison and advocacy.
Hold a current NSW Driver’s Licence.
DESIRABLE REQUIREMENTS:
Knowledge of local communities in Sydney metropolitan areas and available services.
2. Arabic/Dari/Farsi/Ukrainian speaking counsellor.
This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.
VACCINATION REQUIREMENTS
This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).
Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis.
COVID19 vaccination is strongly recommended, but not a requirement for employment.
If successful you must provide evidence of vaccination and/or assessment.
Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.
If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.
OUR COMMITMENT TO DIVERSITY, EQUALITY, AND INCLUSION:
STARTTS is committed to equal employment opportunities and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, LGBTIQA+ individuals, and others who reflect the diversity of our society.
HOW TO APPLY
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
1. Complete a https://www.startts.org.au/jobs/employment-application-form/
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
3. Submit an up-to-date Curriculum Vitae (CV)
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.
7. Email your application and supporting documents to: [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Reception – Administrative Officer #1102-C position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Liverpool offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
