Job Description
Escort guests to their tables and provide menus.
Address customer inquiries, requests, and complaints professionally.
Ensure guests receive prompt and efficient service.
Gather guest feedback and address concerns to enhance satisfaction.
Handle table reservations and manage seating arrangements efficiently.
Coordinate with the front desk and restaurant staff to optimize table turnover.
Maintain an organized waiting list during peak hours.
Act as a bridge between guests and the restaurant staff (servers, kitchen, and management).
Communicate special guest requests (e.g., dietary restrictions, celebrations) to the relevant team.
Assist in coordinating private dining or special events.
Maintain guest records and update the customer database.
Handle billing inquiries and process special requests.
Prepare daily reports on guest feedback and reservations.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Food provided
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Language:
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
