Job Description
Full job description
Company Description
Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests. We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.
Job Description
Welcome and assist guests, building strong relationships.
Manage check-in/out, payments, and guest details accurately.
Promote hotel facilities, actively upselling to maximize occupancy and revenue.
Safeguard guest property with proper documentation.
Promote Accor loyalty programs to enhance guest satisfaction and brand loyalty.
Work collaboratively with all departments for smooth operations.
Qualifications
Exceptional communication skills: written, verbal, and non-verbal.
Highly organized with strong attention to detail and ability to take initiative.
Previous experience in Reservations is an advantage.
Familiarity with Opera Cloud, TARS Database, or similar PMS preferred but not required.
Flexible availability for a rotating roster, including mornings, evenings, weekends, and public holidays.
Must hold NZ residency or a permanent NZ work visa.
Additional Information
Benefits:
Opportunities for further development and worldwide career progression
Staff & Friends/Family rates at Accor hotels worldwide
Diverse and inclusive work culture
EAP Services + Flexible Rosters + Time in Lieu
Supportive & Inclusive Leadership + Collaborative & Respectful Management
Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform
Applicants must be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry.
Company Description
Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests. We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.
Job Description
Welcome and assist guests, building strong relationships.
Manage check-in/out, payments, and guest details accurately.
Promote hotel facilities, actively upselling to maximize occupancy and revenue.
Safeguard guest property with proper documentation.
Promote Accor loyalty programs to enhance guest satisfaction and brand loyalty.
Work collaboratively with all departments for smooth operations.
Qualifications
Exceptional communication skills: written, verbal, and non-verbal.
Highly organized with strong attention to detail and ability to take initiative.
Previous experience in Reservations is an advantage.
Familiarity with Opera Cloud, TARS Database, or similar PMS preferred but not required.
Flexible availability for a rotating roster, including mornings, evenings, weekends, and public holidays.
Must hold NZ residency or a permanent NZ work visa.
Additional Information
Benefits:
Opportunities for further development and worldwide career progression
Staff & Friends/Family rates at Accor hotels worldwide
Diverse and inclusive work culture
EAP Services + Flexible Rosters + Time in Lieu
Supportive & Inclusive Leadership + Collaborative & Respectful Management
Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform
Applicants must be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Hotel Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.