Receptionist

Perform all check-in and check-out tasks

· Manage online and phone reservations

· Inform customers about payment methods and verify their credit card data

· Register guests collecting necessary information (like contact details and exact dates of their stay)

· Welcome guests upon their arrival and assign rooms

· Provide information about our hotel, available rooms, rates and amenities

· Respond to clients’ complaints in a timely and professional manner

· Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

· Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

· Upsell additional facilities and services, when appropriate

· Maintain updated records of bookings and payments

· Work experience as a Hotel Front Desk Agent, Receptionist or similar role

· Customer service attitude

· Fresher’s also can apply

Job Type: Full-time

Salary: ₹10,000.00 - ₹11,000.00 per month

Benefits:

Food provided

Schedule:

Rotational shift

Ability to commute/relocate:

Lakshmipuram Main Road,, Guntur - 522 007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

Microsoft Office: 1 year (Preferred)Front desk - Receptionist: 1 year (Preferred)total work: 1 year (Preferred)

Language:

English (Preferred)

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