Job Description
Urgent Opening for Receptionist at Aceperkins (Asset Cars Pvt. Ltd.) - Jaguar Land Rover Showroom, Wakad, Pune
Experience: 2 to 5 years
Graduation: Compulsory
Job description:
Receptionist /Lobby inchargeShowroom hostess.
Objectives of the job To welcome and look after all visitors to the dealership in a friendly manner, to control the switchboard and to record and pass on information selectively.
To assist the employee responsible from Sales and After Sales with all customer contacts.
Ensuring a pleasant atmosphere in the dealership.
Qualification Basics: Any Bachelor degree
Experience (type of): 2 - 5 years experience as front office executive
Specialized Knowledge: Communication skills, basic telephone etiquettes, team player, ability to work in dynamic situation, sensitive to customer needs, customer centric attitude
Job Designation/Field of Work: 1 Customer contact
Representing the Jaguar Land Rover dealership on the telephone and by means of personal welcome as the first point of contact for all visitors and business partners
Promptly greeting and addressing all visitors to the Jaguar Land Rover dealership
Friendly and open approach to visitors in accordance with the Jaguar Land Rover identity
Looking after customers waiting in the showroom
Answering and conducting telephone calls and connecting callers if required (switchboard) with proper etiquettes
Arranging for staff who are temporarily unavailable to call back
Ensuring prompt, priority customer care for those with problems or complaints
Recording and documenting walk-ins and tele-ins in the showroom 2 Sales
Introduce sales consultants to all showroom walk-in customers
Providing customers with initial information in the form of brochures if necessary in case of sales consultants are not available at the showroom
Provide basic information about Jaguar Land Rover, Dealership and Jaguar Land Rover products and services over phone to all telephone enquiries.
Proactively offer refreshments to all walk-in customers
Record tele-in and walk-in prospects information in showroom log-book and share the same with sales manager daily
Pass on all tele-in enquires to respective sales consultants with the consent of sales manager
Assisting the sales consultant to present products, services by handing over brochures, price lists, schemes etc to sales consultants
3 Resources management
Ensure all showroom display vehicles are displayed in a proper lay-out (as recommended by JLR )
Ensure cleanliness of display vehicles by maintaining the showroom vehicle checklist
Experience: 2 to 5 years
Graduation: Compulsory
Job description:
Receptionist /Lobby inchargeShowroom hostess.
Objectives of the job To welcome and look after all visitors to the dealership in a friendly manner, to control the switchboard and to record and pass on information selectively.
To assist the employee responsible from Sales and After Sales with all customer contacts.
Ensuring a pleasant atmosphere in the dealership.
Qualification Basics: Any Bachelor degree
Experience (type of): 2 - 5 years experience as front office executive
Specialized Knowledge: Communication skills, basic telephone etiquettes, team player, ability to work in dynamic situation, sensitive to customer needs, customer centric attitude
Job Designation/Field of Work: 1 Customer contact
Representing the Jaguar Land Rover dealership on the telephone and by means of personal welcome as the first point of contact for all visitors and business partners
Promptly greeting and addressing all visitors to the Jaguar Land Rover dealership
Friendly and open approach to visitors in accordance with the Jaguar Land Rover identity
Looking after customers waiting in the showroom
Answering and conducting telephone calls and connecting callers if required (switchboard) with proper etiquettes
Arranging for staff who are temporarily unavailable to call back
Ensuring prompt, priority customer care for those with problems or complaints
Recording and documenting walk-ins and tele-ins in the showroom 2 Sales
Introduce sales consultants to all showroom walk-in customers
Providing customers with initial information in the form of brochures if necessary in case of sales consultants are not available at the showroom
Provide basic information about Jaguar Land Rover, Dealership and Jaguar Land Rover products and services over phone to all telephone enquiries.
Proactively offer refreshments to all walk-in customers
Record tele-in and walk-in prospects information in showroom log-book and share the same with sales manager daily
Pass on all tele-in enquires to respective sales consultants with the consent of sales manager
Assisting the sales consultant to present products, services by handing over brochures, price lists, schemes etc to sales consultants
3 Resources management
Ensure all showroom display vehicles are displayed in a proper lay-out (as recommended by JLR )
Ensure cleanliness of display vehicles by maintaining the showroom vehicle checklist
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.