Job Description
Job description
The world is yours with Meli
Discover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
About Meli White House Hotel NW1 3UP
Meli White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regents Park underground stations are all within a 5-minute walk.
• Salary package: £26,780 plus service charge// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more
Receptionist
Mission: To provide an efficient and courteous service to guests at all times
Responsibilities will include, but are not limited to:
Ensure that all guests are welcomed and checked-in into the hotel in a warm, genuine & professional manner & when possible addressed by their name. To be fully conversant with check-out procedures in an informative & helpful manner.
Project a helpful and enthusiastic attitude while offering choices, anticipating & identifying guest expectations, in order to ensure that guests' needs are met & where possible exceeded.
Beware of the current hotel availability and propose up-sell and cross-sell whenever it is possible, to maximize room occupancy and hotel revenue.
To present all accounts to company and agency bills with compliant back-up. Provide to our guests the corresponding invoice related to payment taken.
To observe all security, health and safety regulations. To be fully conversant and capable of acting in an appropriate manner during emergency situations in accordance with the hotel emergency procedures.
To carry out all duties with due regard for the specifications of relevant & related legislation. To undertake any other reasonable duties as directed by senior reception staff or management.
To file all new arrivals registration cards after they have been completed by the guest with their personal details, ensuring contact details are accurate.
What we are looking for?
OPERA knowledge
Fluency in English and additional Spanish would be beneficial
Prior experience in a similar role
The successful candidate must already have eligibility to work in the UK.
Because belonging to the great Meli family is being VIP
Competitive Salary
Holidays: 28 days holiday including 8 public holidays
Contributory pension scheme
Refer a friend bonus: £500 (subject to successfully completed 6 months probation)
Discounted dental and health cover with HSF
Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
Career growth:fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
High street discounts: with Perks at Work
Pay Day Parties
At Meli we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.
At Meli Hotels International, we are committed toequal opportunities between women and menin the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment toequality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe thatdiversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry througha socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.
If you want to be Very Inspiring People, follow us on:
INSTAGRAMTWITTERLINKEDININDEEDGLASSDOOR
AMRT1_UKCT
The world is yours with Meli
Discover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
About Meli White House Hotel NW1 3UP
Meli White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regents Park underground stations are all within a 5-minute walk.
• Salary package: £26,780 plus service charge// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more
Receptionist
Mission: To provide an efficient and courteous service to guests at all times
Responsibilities will include, but are not limited to:
Ensure that all guests are welcomed and checked-in into the hotel in a warm, genuine & professional manner & when possible addressed by their name. To be fully conversant with check-out procedures in an informative & helpful manner.
Project a helpful and enthusiastic attitude while offering choices, anticipating & identifying guest expectations, in order to ensure that guests' needs are met & where possible exceeded.
Beware of the current hotel availability and propose up-sell and cross-sell whenever it is possible, to maximize room occupancy and hotel revenue.
To present all accounts to company and agency bills with compliant back-up. Provide to our guests the corresponding invoice related to payment taken.
To observe all security, health and safety regulations. To be fully conversant and capable of acting in an appropriate manner during emergency situations in accordance with the hotel emergency procedures.
To carry out all duties with due regard for the specifications of relevant & related legislation. To undertake any other reasonable duties as directed by senior reception staff or management.
To file all new arrivals registration cards after they have been completed by the guest with their personal details, ensuring contact details are accurate.
What we are looking for?
OPERA knowledge
Fluency in English and additional Spanish would be beneficial
Prior experience in a similar role
The successful candidate must already have eligibility to work in the UK.
Because belonging to the great Meli family is being VIP
Competitive Salary
Holidays: 28 days holiday including 8 public holidays
Contributory pension scheme
Refer a friend bonus: £500 (subject to successfully completed 6 months probation)
Discounted dental and health cover with HSF
Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
Career growth:fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
High street discounts: with Perks at Work
Pay Day Parties
At Meli we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.
At Meli Hotels International, we are committed toequal opportunities between women and menin the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment toequality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe thatdiversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry througha socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.
If you want to be Very Inspiring People, follow us on:
INSTAGRAMTWITTERLINKEDININDEEDGLASSDOOR
AMRT1_UKCT
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
