Receptionist

Job highlights

Identified by Google from the original job post

Qualifications

High school diploma or equivalent is required

Experience working in a front office, meeting and greeting clients and guests, as well as supporting multiple individuals in a fast-paced, high volume, service-oriented work environment

Prefer a minimum of 3 years’ experience

Computer literacy is a must

Knowledge should include, Outlook e‑mail and calendaring, and proficiency in MS Office such as Word and Excel

Professional appearance and a clear, articulate telephone voice

A willingness to function as part of a team

Dependability and punctuality are a must

Effective time management, including conscientiousness and dependability

Ability to handle all responsibilities in a timely and accurate manner

Responsibilities

The Receptionist will be responsible for answering incoming calls, directing calls to appropriate persons, greeting and assisting clients and visitors

The receptionist will also provide general office support with a variety of clerical and related activities

Open office - unlock front door, turn on lights, check conference room set-ups, distribute overnight faxes, take phone off night mode at 8:15 AM

Responsible for front desk coverage at all times front door is open and area is accessible

Answer main switchboard calls

Greet and direct guests and clients

Provide excellent customer service to internal and external clients

Control the flow of telecommunications, outside mail, courier activity and messaging in an efficient and professional manner

Log all packages delivered

Schedule conference rooms

Schedule video conference calls and assist with equipment setup, providing back-up to the Office Services Clerk

Update local employee personnel phone and address lists

Handle overflow secretary duties (including document edits, binder tabbing, etc.)

Work consistently and effectively in a team environment

The Receptionist will be evaluated annually by the Office Manager based on the following performance criteria

Professionalism and timeliness of handling telephone calls and greeting clients

Professionalism in dealing with attorneys and support staff

Competency in coordinating conference rooms and video conference scheduling

Job description

The Receptionist will be responsible for answering incoming calls, directing calls to appropriate persons, greeting and assisting clients and visitors. The receptionist will also provide general office support with a variety of clerical and related activities.

Essential Duties and Responsibilities:

• Open office - unlock front door, turn on lights, check conference room set-ups, distribute overnight faxes, take phone off night mode at 8:15 AM.

• Responsible for front desk coverage at all times front door is open and area is accessible.

• Answer main switchboard calls. Greet and direct guests and clients. Provide excellent customer service to internal and external clients.

• Control the flow of telecommunications, outside mail, courier activity and messaging in an efficient and professional manner.

• Log all packages delivered.

• Schedule conference rooms.

• Schedule video conference calls and assist with equipment setup, providing back-up to the Office Services Clerk.

• Update local employee personnel phone and address lists.

• Handle overflow secretary duties (including document edits, binder tabbing, etc.)

• Work consistently and effectively in a team environment.

Education and Experience Required:

• High school diploma or equivalent is required.

• Experience working in a front office, meeting and greeting clients and guests, as well as supporting multiple individuals in a fast-paced, high volume, service-oriented work environment.

• Prefer a minimum of 3 years’ experience.

Qualifications and Skills Required:

• Computer literacy is a must. Knowledge should include, Outlook e‑mail and calendaring, and proficiency in MS Office such as Word and Excel.

• Professional appearance and a clear, articulate telephone voice.

• A willingness to function as part of a team.

• Dependability and punctuality are a must.

• Law office experience preferred but not required.

Performance Measures:

The Receptionist will be evaluated annually by the Office Manager based on the following performance criteria.

• Professionalism and timeliness of handling telephone calls and greeting clients.

• Effective time management, including conscientiousness and dependability.

• Professionalism in dealing with attorneys and support staff.

• Competency in coordinating conference rooms and video conference scheduling.

• Ability to handle all responsibilities in a timely and accurate manner.