Job Description
About the Role
Provide the first point of contact for the organisation and coordinate incoming and outgoing communication, directing to appropriate staff. Ensure all administrative equipment is operational and scheduling is accurately completed whilst maintaining utmost confidentiality in all tasks.
Primary duties and responsibilities.
Provide first point of contact for the organisation with a welcoming nature
Receiving and distributing mail
Recording ingoing and outgoing mail and mailing register
Monitor Australia Post account and stock
Receive and distribute faxes
Receiving phone calls, directing phone calls and operating 3CX Phone System
Communicate clear and accurate messages via Teams/email to relevant staff
Receive and distribute OCV Reports and Responses, chasing any overdue Responses
Manage and coordinate multiple Microsoft Outlook Calendars
Coordinate and monitor security keys
Monitor and Coordinate stationery supplies
Always maintain a presentable reception/front office area
Ensure an accurate inventory of stationery is kept and compile stationery purchase requisitions and place orders for requests
Place and receive stationery orders
Coordinate double parking
Compile first aid audits from houses, place orders and distribute
Receive first aid order and coordinate correct supplies for placements according to orders
Maintain and coordinate administrative equipment such as binder, photocopier, phone, laminator, and defibrillator
Filing
Receive new employee paperwork, checking all paperwork is submitted
Coordinate and issue new employees with necessary equipment – AC ID card
Liaise with current employees
Liaise with Managers and Stakeholders
Communicate via email both with internal employees and external organisations
Identify and communicate to Manager any issues
Ensure that all relevant legislation and AC polices are abided by and knowledge is current
Liaise with clients including those with Disabilities and be empathetic to client requirements and needs
Ensure confidentiality and discretion is used when interacting and fielding phone calls from clients, their families and relatives
Minimum Requirements:
1 year experience as a Receptionist or in a similar role
High level of knowledge in Microsoft Office applications
Experience in managing multiple calendars and booking/phone systems
What is on offer?
Part Time Employment (across 3 set days per week) with the flexibility of being available for additional days work, to cover annual and sick leave.
Work week to be discussed with the applicant – the business operates during the hours of 8:30am – 5:00pm
4 weeks annual leave per year (pro rata)
Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment
Must have these documents if successful
Current Working with Children Check (for paid employment - can be obtained via https://www.service.nsw.gov.au/transaction/apply-working-children-check)
Current NDIS Worker Check: (can be obtained via https://www.service.nsw.gov.au/transaction/ndiswc-apply)
Current First Aid Certificate (Provide First Aid; Course Code HLTAID003)
National Police Check (this must be obtained via https://www.employmentscreeninggroup.com/au/allambi/)
Drivers Licence
Comprehensively insured vehicle
Two professional references
If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!
Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references.
Provide the first point of contact for the organisation and coordinate incoming and outgoing communication, directing to appropriate staff. Ensure all administrative equipment is operational and scheduling is accurately completed whilst maintaining utmost confidentiality in all tasks.
Primary duties and responsibilities.
Provide first point of contact for the organisation with a welcoming nature
Receiving and distributing mail
Recording ingoing and outgoing mail and mailing register
Monitor Australia Post account and stock
Receive and distribute faxes
Receiving phone calls, directing phone calls and operating 3CX Phone System
Communicate clear and accurate messages via Teams/email to relevant staff
Receive and distribute OCV Reports and Responses, chasing any overdue Responses
Manage and coordinate multiple Microsoft Outlook Calendars
Coordinate and monitor security keys
Monitor and Coordinate stationery supplies
Always maintain a presentable reception/front office area
Ensure an accurate inventory of stationery is kept and compile stationery purchase requisitions and place orders for requests
Place and receive stationery orders
Coordinate double parking
Compile first aid audits from houses, place orders and distribute
Receive first aid order and coordinate correct supplies for placements according to orders
Maintain and coordinate administrative equipment such as binder, photocopier, phone, laminator, and defibrillator
Filing
Receive new employee paperwork, checking all paperwork is submitted
Coordinate and issue new employees with necessary equipment – AC ID card
Liaise with current employees
Liaise with Managers and Stakeholders
Communicate via email both with internal employees and external organisations
Identify and communicate to Manager any issues
Ensure that all relevant legislation and AC polices are abided by and knowledge is current
Liaise with clients including those with Disabilities and be empathetic to client requirements and needs
Ensure confidentiality and discretion is used when interacting and fielding phone calls from clients, their families and relatives
Minimum Requirements:
1 year experience as a Receptionist or in a similar role
High level of knowledge in Microsoft Office applications
Experience in managing multiple calendars and booking/phone systems
What is on offer?
Part Time Employment (across 3 set days per week) with the flexibility of being available for additional days work, to cover annual and sick leave.
Work week to be discussed with the applicant – the business operates during the hours of 8:30am – 5:00pm
4 weeks annual leave per year (pro rata)
Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment
Must have these documents if successful
Current Working with Children Check (for paid employment - can be obtained via https://www.service.nsw.gov.au/transaction/apply-working-children-check)
Current NDIS Worker Check: (can be obtained via https://www.service.nsw.gov.au/transaction/ndiswc-apply)
Current First Aid Certificate (Provide First Aid; Course Code HLTAID003)
National Police Check (this must be obtained via https://www.employmentscreeninggroup.com/au/allambi/)
Drivers Licence
Comprehensively insured vehicle
Two professional references
If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!
Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Charlestown offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
