Receptionist (Collision Repair Autobody Shop)

Benefits

Pulled from the full job description

Vision care

Dental care

Life insurance

Extended health care

Company events

Full job description

We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Job Duties:

· Greet and welcome guests as soon as they arrive at the office

· Direct visitors to the appropriate person

· Answer, screen and forward incoming phone calls

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic and accurate information in-person and via phone/email

· Receive, sort and distribute daily mail/deliveries

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook,)

· Update calendars and schedule meetings

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and emailing

· Assisting with administrative duties of the company: Data entry, Finalizing and closing work orders

· Ordering and maintaining office supplies

· Strong verbal, written and listening skills, combined with the ability to interact and gain the support of senior leadership and other decision-makers

· Demonstrated aptitude to prioritize tasks based on comparative importance and urgency

· A well-defined sense of diplomacy, including negotiation and conflict resolution skills

· Demonstrated time management, problem solving, critical thinking and sound judgement skills

· Strong interpersonal skills with customer service-oriented attitude

· Prepare the customer intake information ensuring that the shop is properly scheduled to handle the customer load

· Fairly administer customer policies and procedures taking timely and appropriate actions to ensure compliance.

· Perform any other duties as necessary.

Requirements:

Minimum of 1 year of work experience but willing to train

Knowledge in ICBC, Third party insurance policies

Salary:

Negotiable and based on experience possessed

Only qualified and experienced candidates will be considered for interviews.

Job Types: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Company events

Dental care

Extended health care

Life insurance

Vision care

Schedule:

8 hour shift

Day shift

Monday to Friday

Weekends as needed

Language:

Mandarin (preferred)

Work Location: In person