Job highlights
Identified by Google from the original job post
Qualifications
Excellent interpersonal communication in all formats (written, oral, telephone, etc.)
Desire to work in a fast-paced environment while maintaining attention to detail and a positive attitude
Proven experience in customer care, hospitality, reception or related field
Benefits
General working hours are 7:30am-4:30pm
Experience a collaborative and inclusive work environment that highly appreciates your expertise
Unlock your full potential with professional growth and development opportunities
Enjoy work life balance and flexible working hours
Parexel US Benefits
Health, Vision & Dental Insurance
Tuition Reimbursement
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance
Full list of benefits available here: https://www.parexel.com/us-benefits
Responsibilities
Professional demeanor that will represent Parexel to clients in a polished manner
Service oriented mindset to deliver outstanding customer service each day
Greet visitors with a professional and positive attitude while maintaining security procedures
Answer, screen, and transfer calls or take messages
Coordinate travel requests, hotel reservations, and vehicle bookings for Parexel visitors using contracted travel agency
Coordinate the meeting room schedule ensuring special requirements in terms of setup and equipment are met
Process incoming and outgoing mail, faxes and packages
Manage stock of applicable facility supplies
Administrative support and management of helpdesk requests
General administrative functions including filing, printing, copying, faxing, lamination, etc
Job description
Join Parexel’s team of changemakers as we help advance healthcare throughout the globe, all while keeping the patient at the heart of everything we do.

Job Title

Receptionist

Introduction

At Parexel, we are a leading Clinical Research Organization (CRO) company specializing in delivering life- changing medicines to patients. We are seeking a Receptionist to join our team in the HQ office located in Durham, NC. As a Receptionist, you’ll be joining a fast-paced, driven environment that’s helping to make life-changing difference to patients by being a first point of contact that greets all visiting guests, employees and executive leadership with a professional and welcoming demeanor. Through the collaboration, and diversity, of teams the Receptionist is provided with multiple opportunities to excel and discover where your skills can take you.

Who We’re Looking For
• Professional demeanor that will represent Parexel to clients in a polished manner.
• Service oriented mindset to deliver outstanding customer service each day.
• Excellent interpersonal communication in all formats (written, oral, telephone, etc.)
• Desire to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
• Proven experience in customer care, hospitality, reception or related field.

What You’ll Do
• Greet visitors with a professional and positive attitude while maintaining security procedures.
• Answer, screen, and transfer calls or take messages.
• Coordinate travel requests, hotel reservations, and vehicle bookings for Parexel visitors using contracted travel agency.
• Coordinate the meeting room schedule ensuring special requirements in terms of setup and equipment are met.
• Process incoming and outgoing mail, faxes and packages.
• Manage stock of applicable facility supplies.
• Administrative support and management of helpdesk requests.
• General administrative functions including filing, printing, copying, faxing, lamination, etc.

Additional Details
• This is an onsite role based in Parexel’s HQ office, currently located in Durham, NC. The office location will move to North Hills Innovation District in Raleigh, NC by the end of 2025.
• General working hours are 7:30am-4:30pm.

Why Join Us

Be part of groundbreaking projects that are pushing the boundaries of the industry.

Experience a collaborative and inclusive work environment that highly appreciates your expertise. Unlock your full potential with professional growth and development opportunities.

Enjoy work life balance and flexible working hours.

Parexel US Benefits

Health, Vision & Dental Insurance

Tuition Reimbursement

Vacation/Holiday/Sick Time

Flexible Spending & Health Savings Accounts

Work/Life Balance

401(k) with Company match

Pet Insurance

Full list of benefits available here: https://www.parexel.com/us-benefits

If this job doesn’t sound like the next step in your career, but perhaps you know of someone who’d be a perfect fit, send them the link to apply!

At Parexel we embrace flexibility and understand that in today’s fast-paced world, employees need to balance their careers with their personal lives. Come join us where learning is constant, and you’re exposed to a world of experiences and open doors.