Receptionist Facilities Services

Receptionist Job Description

Position Overview

The Receptionist serves as the first point of contact for visitors and clients, representing the company's image and values through professional, courteous service. This role is responsible for managing the front desk operations and providing administrative support to ensure smooth daily office functions.

Key Responsibilities

• Welcome and greet visitors in a professional, friendly manner

• Manage incoming calls, directing them to appropriate staff members

• Process incoming mail and deliveries, distributing to recipients

• Maintain visitor logs and issue visitor badges according to security protocols

• Schedule and coordinate meeting rooms and conference facilities

• Provide basic information to clients and visitors about the company

• Assist with administrative tasks such as data entry, filing, and photocopying

• Maintain a clean, organized reception area

• Order and manage office supplies for the reception area

• Support office events and meetings as needed

Qualifications

• High school diploma or equivalent; associate degree preferred

• 1-2 years of reception or customer service experience

• Excellent verbal and written communication skills

• Proficient in Microsoft Office suite (Word, Excel, Outlook)

• Experience with multi-line phone systems

• Professional appearance and demeanor

• Strong organizational skills and attention to detail

• Ability to multi-task in a fast-paced environment

Skills & Attributes

• Exceptional customer service orientation

• Calm and positive attitude under pressure

• Discrete handling of confidential information

• Problem-solving abilities

• Time management skills

• Team player mentality

• Adaptability to changing priorities

Working Hours

Monday to Friday, 8:00 AM to 5:00 PM, with occasional flexibility required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Must be able to access and navigate all areas of the office

We offer a competitive salary and benefits package with opportunities for professional growth. Our company is an equal opportunity employer committed to diversity in the workplace.