Receptionist for Medical Aesthetic Clinic

Richmond Cosmetic & Laser Clinic is a friendly office with a medical doctor and a team of professionals who love working in the field of medical aesthetics.

As a Receptionist, your primary responsibility will be to create an outstanding client experience. Your role will involve interacting with clients, scheduling appointments, converting all new leads, processing payments, and recommending treatments and skincare products. Previous experience in medical aesthetics or the medical field is preferred, but we are open to candidates who are passionate about this industry and eager to learn.

We are seeking a receptionist with the following requirements:

Mandarin Speaking is essential

Proficient computer skills and accurate typing are important; MS Office and EMR experience are preferred.

Graphic designing, web designing & marketing skills is a bonus but not essential.

Appointment Scheduling & Rebooking via JaneApp: Ensure patients are rebooked for follow-up appointments and other services, aiming for high patient retention and continuous care

At times assist our doctors with preparing for treatments and certain injectable medical procedures.

Provide exceptional patient care throughout the treatment process, ensuring a positive and welcoming experience that encourages loyalty.

Knowledge of skin care or an aesthetic background, and experience in sales, marketing and photography are assets.

Help run our Instagram account

Respond to company emails

Help order supplies for the clinic

Professional appearance and demeanour

Team-oriented, but able to work independently

Organized and detail-oriented

Outstanding time management skills

Ability to analyze, problem-solve, and take initiative

Job Types: Full-time, Part-time

Pay: $22.00-$24.00 per hour

Additional pay:

Overtime pay

Benefits:

Company events

On-site parking

Paid time off

Store discount

Flexible language requirement:

French not required

Schedule:

4 hour shift

8 hour shift

Day shift

Evening shift

Monday to Friday

Weekends as needed

Language:

Mandarin (required)

Location:

Richmond, BC V7A 5J7 (required)

Work Location: In person

Application deadline: 2025-04-30

Expected start date: 2025-05-01