Job Title: Front Office Executive

Location: Chennai ECR

Job Type: Full-Time

Job Summary:

As a Guest Relations Executive at our college front office, you will play a pivotal role in creating a positive and welcoming atmosphere for all visitors, prospective students, and stakeholders. This multifaceted position involves managing guest interactions, providing information, and ensuring a seamless experience at the college front desk. Your responsibilities will extend to guiding prospective students through our pathway programs and supporting the admissions process.

Key Responsibilities:

1. Guest Interaction:
• Greet and assist visitors, students, and parents courteously.
• Handle inquiries and provide accurate information about the college programs, services, and admission procedures.

2. Pathway Program Guidance:
• Effectively communicate and guide prospective students through the college's pathway programs.
• Provide detailed information about the academic offerings, admission requirements, and career prospects.

3. Admissions Support:
• Assist in the admissions process by collecting and verifying required documents from applicants.
• Collaborate with the Admissions team to ensure a smooth transition for students entering the college.

4. Front Office Operations:
• Manage incoming calls, emails, and inquiries promptly and professionally.
• Maintain an organised and tidy front office area.

5. Customer Service:
• Address and resolve guest concerns or issues promptly, ensuring a positive experience.
• Collect and analyse feedback to continually improve the quality of guest interactions.

6. Collaboration:
• Work closely with other departments, including Admissions, Student Services, and Administration, to facilitate effective communication and cooperation.

Qualifications and Skills:

- Higher Secondary School/Diploma,

- Proven experience in customer service or a similar role.

- Excellent communication and interpersonal skills.

- Ability to multitask and work efficiently in a fast-paced environment.

- Proficient in using office software and equipment.

- A positive and welcoming attitude.

How to Apply:

Interested candidates are invited to submit their resume and cover letter to [email protected] by February 25, 2024

Kings Cornerstone International is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
• Provident Fund

Shift:
• Day shift

Ability to commute/relocate:
• Muttukadu, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 2 years (Required)

Language:
• English (Required)

Work Location: In person

Expected Start Date: 16/08/2024