Job Description
Move people forward – and grow with every step.
Healthy Connections is part of Burnie Brae, a vibrant not-for-profit bringing a wide range of community services to life - from transport and homecare to allied health and engaging member activities. At our Chermside clinic, we deliver multidisciplinary allied health services both in-clinic and in clients’ homes, supporting people across North Brisbane to stay active, healthy, and independent.
About the Role
We currently have a vacancy for a compassionate and dedicated Receptionist to join our friendly team at Healthy Connections, our allied health clinic based in Chermside. This role will be permanent part-time working a minimum of 21 hours per week on Monday, Tuesday and Thursday .
Our receptionists are the initial point of phone and face to face contact for Healthy Connections, Burnie Brae members and the general community. They are also responsible for ensuring an exceptionally high level of customer service is provided and administration and project support requirements are fulfilled.
Your day-to-day tasks will include:
Greet and welcome clients, providing friendly and professional assistance with general enquiries
Handle incoming calls, ensuring all client queries are addressed promptly and effectively
Monitor emails and relevant registers, responding and returning calls in a timely manner
Proactively share information with clients and promote Healthy Connections services
Liaise with internal teams and external stakeholders to support smooth service delivery
Process payments, purchase orders, and receipts for clinic services and health funds
Coordinate bookings and manage practitioner schedules and diaries
Prepare and reconcile daily banking
Perform general administrative tasks, including mail handling and ordering office supplies
To be eligible for this role, you’ll bring:
Previous experience in a busy medical reception or similar administrative role
Experience in, or a strong interest in, the Allied Health and/or Not-for-Profit sectors (highly regarded)
Excellent telephone manner and outstanding face-to-face customer service skills
Strong attention to detail and accuracy in all tasks
The ability to quickly learn new systems, multitask, and work efficiently across multiple platforms
A warm, empathetic, and approachable nature when dealing with clients
A current NDIS Worker Screening Check, or the ability to obtain one
We’ve Got Your Back
At Healthy Connections, we believe exceptional care starts with a supportive and empowered team. We foster a collaborative environment where our multidisciplinary professionals work together to deliver the highest standard of care.
Our team includes dedicated Exercise Physiologists, Physiotherapists, Massage Therapists, Occupational Therapists, and Allied Health Assistants who are committed to ongoing learning and continuous improvement to achieve the best outcomes for our clients.
Healthy Connections is proudly part of Burnie Brae, a not-for-profit organisation providing a wide range of community services. These include transport, home care, home maintenance, day respite, member activities, and allied health services, all aimed at supporting the wellbeing and independence of our community.
Why Join Burnie Brae?
We care for our people so they can care for our community.
At Burnie Brae, we’re proud to be recognised as an employer of choice. We believe that supporting our team enables them to provide the best care to our community. As part of our team, you’ll enjoy a range of benefits designed to promote wellbeing, flexibility, and professional growth:
Salary packaging to boost your take-home pay (up to $15,900 plus $2,650 for meals and entertainment)
17.5% annual leave loading
Flexible and hybrid work options, where applicable
Access to free mental health support through our Employee Assistance Program (EAP)
Discounted services including gym, physiotherapy, and massage
Recognition and reward programs that ensure your work is valued and celebrated
Staff discounts across Burnie Brae services such as our café, health insurance, and travel
Access to Blue Light Card savings on retail and everyday expenses
Ready to Make a Difference?
If you’re passionate about helping people move better, live better, and feel better - and you want to do it alongside a team that genuinely has your back — we’d love to hear from you.
send us your CV with a short cover letter.
We are proud to be an Equal Opportunity Employer, committed to building a team that reflects a rich diversity of backgrounds, experiences, and perspectives. Our employees bring unique strengths and share a common passion for making a difference in people’s lives. Diversity goes beyond race and gender - it includes age, disability, veteran status, ****** orientation, religion, and every aspect of identity. We believe that every voice matters, and fostering an inclusive environment is a responsibility we all share.
Healthy Connections is part of Burnie Brae, a vibrant not-for-profit bringing a wide range of community services to life - from transport and homecare to allied health and engaging member activities. At our Chermside clinic, we deliver multidisciplinary allied health services both in-clinic and in clients’ homes, supporting people across North Brisbane to stay active, healthy, and independent.
About the Role
We currently have a vacancy for a compassionate and dedicated Receptionist to join our friendly team at Healthy Connections, our allied health clinic based in Chermside. This role will be permanent part-time working a minimum of 21 hours per week on Monday, Tuesday and Thursday .
Our receptionists are the initial point of phone and face to face contact for Healthy Connections, Burnie Brae members and the general community. They are also responsible for ensuring an exceptionally high level of customer service is provided and administration and project support requirements are fulfilled.
Your day-to-day tasks will include:
Greet and welcome clients, providing friendly and professional assistance with general enquiries
Handle incoming calls, ensuring all client queries are addressed promptly and effectively
Monitor emails and relevant registers, responding and returning calls in a timely manner
Proactively share information with clients and promote Healthy Connections services
Liaise with internal teams and external stakeholders to support smooth service delivery
Process payments, purchase orders, and receipts for clinic services and health funds
Coordinate bookings and manage practitioner schedules and diaries
Prepare and reconcile daily banking
Perform general administrative tasks, including mail handling and ordering office supplies
To be eligible for this role, you’ll bring:
Previous experience in a busy medical reception or similar administrative role
Experience in, or a strong interest in, the Allied Health and/or Not-for-Profit sectors (highly regarded)
Excellent telephone manner and outstanding face-to-face customer service skills
Strong attention to detail and accuracy in all tasks
The ability to quickly learn new systems, multitask, and work efficiently across multiple platforms
A warm, empathetic, and approachable nature when dealing with clients
A current NDIS Worker Screening Check, or the ability to obtain one
We’ve Got Your Back
At Healthy Connections, we believe exceptional care starts with a supportive and empowered team. We foster a collaborative environment where our multidisciplinary professionals work together to deliver the highest standard of care.
Our team includes dedicated Exercise Physiologists, Physiotherapists, Massage Therapists, Occupational Therapists, and Allied Health Assistants who are committed to ongoing learning and continuous improvement to achieve the best outcomes for our clients.
Healthy Connections is proudly part of Burnie Brae, a not-for-profit organisation providing a wide range of community services. These include transport, home care, home maintenance, day respite, member activities, and allied health services, all aimed at supporting the wellbeing and independence of our community.
Why Join Burnie Brae?
We care for our people so they can care for our community.
At Burnie Brae, we’re proud to be recognised as an employer of choice. We believe that supporting our team enables them to provide the best care to our community. As part of our team, you’ll enjoy a range of benefits designed to promote wellbeing, flexibility, and professional growth:
Salary packaging to boost your take-home pay (up to $15,900 plus $2,650 for meals and entertainment)
17.5% annual leave loading
Flexible and hybrid work options, where applicable
Access to free mental health support through our Employee Assistance Program (EAP)
Discounted services including gym, physiotherapy, and massage
Recognition and reward programs that ensure your work is valued and celebrated
Staff discounts across Burnie Brae services such as our café, health insurance, and travel
Access to Blue Light Card savings on retail and everyday expenses
Ready to Make a Difference?
If you’re passionate about helping people move better, live better, and feel better - and you want to do it alongside a team that genuinely has your back — we’d love to hear from you.
send us your CV with a short cover letter.
We are proud to be an Equal Opportunity Employer, committed to building a team that reflects a rich diversity of backgrounds, experiences, and perspectives. Our employees bring unique strengths and share a common passion for making a difference in people’s lives. Diversity goes beyond race and gender - it includes age, disability, veteran status, ****** orientation, religion, and every aspect of identity. We believe that every voice matters, and fostering an inclusive environment is a responsibility we all share.
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist - Healthy Connections position is now open for candidates interested in the Back Office Jobs sector. This role in Chermside offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
