Job Description
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.
Job Description
We are looking for a friendly, organised, and professional Receptionist to join the team at Lumino Mt Eden!
As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day running of the front desk.
What You’ll Do:
Greet patients warmly and ensure a positive, professional first impression
Manage appointment scheduling and maintain the practice diary efficiently
Handle patient enquiries in person, online, and over the phone
Maintain accurate patient records and ensure confidentiality
Process payments, manage insurance claims, and discuss treatment costs where required
Support the clinical team through effective communication and coordination
Maintain a clean, organised, and welcoming reception area
Qualifications
What We’re Looking For:
Reception or customer service experience (dental or medical is a must)
A friendly and professional manner
Strong communication and organisational skills
Ability to multitask in a busy environment
Flexibility to cover shifts on short notice (including occasional evenings or Saturdays)
Experience with dental software Exact is Essential
Have valid NZ work rights
Additional Information
Great central location
Close to transport links
Close to a range of amenities
Additional Information
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
Check your inbox—we’re excited to connect with you!
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist | Lumino Mt Eden | Permanent, full time position is now open for candidates interested in the Office Assistant Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
