Job Description
Key Responsibilities:
• Patient Interaction: Greet patient warmly, Assist them with inquiries, and guide them through the registration process.
• Appointment Management: Schedule and manage appointments efficiently, ensuring that the doctor's time is optimally utilized. Coordinate and communicate appointment times and any changes effectively with both the patients and medical team
• communication: Clearly and politely communicate wait times procedures and any necessary preparations to patients. Maintain a calm and reassuring demeanor, especially in situation where there may be delays.
• Administrative Duties: Handle phone calls, emails and other correspondence in a professional manner. Maintain accurate records of appointments, patient interactions, and other relevant data.
• Support: Assist with other administrative tasks as needed including managing patient files processing payments and ensuring the reception area is well organized and welcoming.
Qualification :
• previous experience as a receptionist or in a customer service role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills with the ability to interact with patients in a polite and empathetic manner.
• Strong organizational skills, and the ability to manage time effectively.
• proficiency in using appointment scheduling and basic computer skills.
• Ability to work in a fast - paced environment and handle multiple tasks simultaneously.
• A patient-focused attitude with a commitment to delivering high quality service.
interested candidates are invited to submit their resume detailing their relevant experience.
Job Types: Full-time, Permanent
Benefits:
• Food provided
Shift:
• Day shift
• Fixed shift
• Morning shift
Experience:
• Microsoft Office: 1 year (Required)
• Front desk - Receptionist: 1 year (Required)
• total work: 1 year (Required)
Language:
• English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Malappuram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
