Receptionist

We are a not-for-profit provider and provide a home for people requiring all levels of care. The organisation is highly regarded in the community. We currently have vacancies for a part-time (3 days a week) position for a receptionist.The role involves:- Prompt, efficient, and courteous communication in telephone answering, message taking and information transfer.- Provision of a high level of customer service to all internal and external service providers, meeting and greeting all families and visitors promptly, professionally and courteously.- Coordinate and manage mail processing. This includes ensuring all incoming and outgoing mail is processed, posted and distributed accordingly and in a timely manner.- Operate and utilise the advanced functions of software packages to produce documents, reports, letters, publications and worksheets.- Maintenance of accurate and current information and contact details for resident representatives, staff and external providers, including visiting medical personnel and distribution accordingly within organisational privacy and confidentiality guidelines.- Processing bills and aspects of payroll.- Assistance with aspects of rostering.You are required to have the following:- Experience and/or qualification in the clerical and administration areas, preferably in a health setting.- Intermediate to advanced word processing and using Excel databases with experience in Microsoft Office Packages.- Word Processing speed - minimum 40 words per minute.- Able to write and speak English in a way that supports clear communication with residents, colleagues, and government investigative bodies.- Well-developed interpersonal skills and ability to work with residents, staff and visitors of differing cultural, ethnic and socio-economic backgrounds while maintaining role and professional boundaries.- High level of organisational skills and time management with the ability to meet organisational deadlines.- Commitment to a resident-centred environment with a strong focus on customer service.- Demonstrated capacity to work independently, respectfully and collegially in a team environment.- Ability to use a range of office equipment including telephone system, fax machine, photocopier etc.- Commitment to, and willingness to participate in, continuing training and education related to the area of employment.- Current Satisfactory Police Check.- A current Influenza Vaccination Certificate.- A current Covid-1+ Vaccination Certificate.Please note that only successful short-listed applicants will be contacted due to the volume of applicants expected for this role.Job Type: Part-timeSalary: $25.00 - $30.00 per hourBenefits:- Professional development assistance- Salary packagingSchedule:- Monday to FridayAbility to commute/relocate:- Pakenham, VIC: Reliably commute or planning to relocate before starting work (required)Experience:- MS Office: 5 years (required)- Customer service: 3 years (preferred)Work Authorisation:- Australia (required)