Receptionist

O’Neill Nissan is looking for a Receptionist to join our team in our flagship store in Mount Pearl.

The Receptionist serves as the primary liaison to greet visitors by phone and in person. You are the first contact between the organization and its clients. You will report to the Sales Manager.

As a Receptionist, you perform various functions that include, answering a multi-line telephone system, receiving visitors, customers, and prospects in a timely, professional manner, as well as providing information and support to other departments as required.

The major tasks, duties, and responsibilities include but are not limited to:

Attending to customers with a clear, friendly voice along with a professional demeanor.

Answering phone system and transferring customers/prospects to the appropriate department and ensure proper follow-up in a timely manner.

Directing customers upon entering the building to the appropriate department and ensure proper follow up to confirm customers have been taken care of.

Handling customer concerns with sincere understanding and refer them to the appropriate individual/department for resolution.

Maintaining confidentiality of customer and company information

Ensuring all company safety policies and procedures are strictly followed.

Ensuring customer areas are tidy and stocked with complimentary snacks and beverages.

Confirming with immediate management that there are no outstanding tasks to be completed before leaving the dealership at the end of each shift.

Other duties as assigned.

The successful candidate must have exceptional communication skills, professional phone etiquette, strong interpersonal skills, and the ability to work in a fast-paced environment. Experience in retail customer service within the automotive industry is considered an asset.

Why O’Neill Auto Group:

This is an exciting opportunity to maximize career potential and grow within a large organization. We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. O’Neill Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and promoting from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.

Job Types: Full-time, Permanent

Pay: From $17.50 per hour

Benefits:

Company events

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Vision care

Wellness program

Work Location: In person