Receptionist

Job description

Overview: As a Front Desk Receptionist at Solino Home, you will be the first source of contact for our visitors. Your communication skills will be vital in creating a positive and welcoming atmosphere.

Responsibilities:

Maintaining and demonstrating a professional attitude in all interactions.

Welcome and assist visitors, clients, and employees as they arrive at the front desk.

Manage incoming calls, direct them to the appropriate individuals or departments, and provide necessary information.

Assist customers with inquiries, provide information, and direct them to the appropriate person.

Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.

Maintain office supplies and place orders when necessary, ensuring adequate stock levels.

Provide administrative support to various teams, assisting with data entry, document preparation, and other tasks as needed.

Collaborate with the facilities team to address any maintenance or repair needs within the office premises.

Keep track of staff movements within the office, maintaining an updated employee directory.

Manage the reception area and ensure it is clean, organized, and presentable always.

Maintain accurate records of visitors, appointments, and other relevant information.

Address minor issues or concerns, escalating to the appropriate person when necessary.

Required Candidate profile:

Minimum 1+ years of experience as a receptionist

Having admin experience is a plus

Strong communication and interpersonal skills.

Proficiency in using office equipment such as phones, printers, and computers.

Knowledge of Microsoft Office Suite (Word, Excel, Outlook) or similar software.

Ability to handle a busy and dynamic work environment with a positive and professional attitude.

Exceptional customer service skills, with the ability to handle various personalities and situations with tact and diplomacy.

Role: Front Office

Industry Type: Textile & Apparel (Home Textile)

Department: Administration & Facilities

Employment Type: Full Time, Permanent

Role Category: Administration

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Reception

Front DeskFront OfficeReceptionist ActivitiesComputer OperatingFront Office ManagementGuest HandlingTelephone HandlingOffice CoordinationOffice AssistanceOffice AdministrationFront Office OperationsTelephone OperatingEPABX