Receptionist - Riverfront Hotel in Kangaroo Point (Sponsorship Available)

Location

Brisbane QLD

Benefits

Pulled from the full job description

Employee discount

Visa sponsorship

Full job description

We are seeking a friendly and experienced receptionist to join our team at our stunning riverfront hotel in Kangaroo Point. As a receptionist, you will be the face of our hotel, welcoming guests and ensuring they have an enjoyable stay.

About the Role:

This is a full-time position (9 days per fortnight), including one day each weekend. We are seeking someone who can commit to the role for a minimum of 12 months.

The ideal candidate will have prior experience as a receptionist in a 4–5 star hotel environment and a strong focus on delivering exceptional customer service. Basic skills in repairs and general maintenance are also required.

Core Responsibilities:

Greet and welcome guests as they arrive

Check guests in and out of the hotel

Answer phone calls and respond to emails professionally

Assist guests with inquiries and provide information about hotel services and amenities

Make reservations and handle cancellations

Process payments and maintain accurate records

Prepare cleaners' roster and linen orders

Perform basic repair and maintenance work as needed

Carry out cleaning work as needed

Requirements:

Previous experience as a receptionist in a 4-5 star hotel environment

Excellent communication and customer service skills

Ability to think quickly and solve problems promptly

Knowledge of hotel reservation systems and procedures

Proficiency in Microsoft Office

Ability to work independently and as part of a team

Basic handyman skills to assist with routine repair and maintenance tasks

Commitment to a minimum 12-month tenure

What We Offer:

Competitive salary

A great work environment in a beautiful location

Onsite accommodation available (either free or with a charge, depending on the arrangement)

Sponsorship Visa available for the right candidate

If you have the necessary experience and skills, please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $50,000.00 – $65,000.00 per year

Benefits:

Employee discount

Schedule:

Day shift

Every weekend

Fixed shift

Monday to Friday

Night shift

On call

Public holidays

Supplementary Pay:

Performance bonus

Experience:

hotel receptionist: 1 year (Required)

Language:

Fluent English (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Expected Start Date: 04/08/2025