Job Description
As a receptionist/telecaller, you will play a crucial role in providing exceptional customer service and maintaining a professional front desk environment. Your key responsibilities will include:
- Greeting and welcoming visitors in a professional and friendly manner.
- Answering and directing incoming calls promptly and efficiently.
- Making outbound calls to potential and existing customers to promote services/products.
- Maintaining visitor records and managing appointment schedules.
- Handling inquiries via phone, email, and in-person, providing accurate information.
- Maintaining a clean and organized front desk and reception area.
- Assisting with administrative tasks such as data entry, filing, and documentation.
- Following up with leads and ensuring timely communication with clients.
- Handling customer queries and resolving complaints in a professional manner.
- Supporting other departments with clerical duties as required.
Qualifications required for this role include:
- Proven experience as a receptionist, telecaller, or in a similar customer service role.
- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel).
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Ability to handle sensitive information confidentially.
- Good interpersonal skills and a customer-oriented approach.
- Fluency in English/Hindi or any other local language as applicable.
Please note that this job is full-time, with a day shift schedule, and the work location is in person. Only female candidates are required for this position.,
- Greeting and welcoming visitors in a professional and friendly manner.
- Answering and directing incoming calls promptly and efficiently.
- Making outbound calls to potential and existing customers to promote services/products.
- Maintaining visitor records and managing appointment schedules.
- Handling inquiries via phone, email, and in-person, providing accurate information.
- Maintaining a clean and organized front desk and reception area.
- Assisting with administrative tasks such as data entry, filing, and documentation.
- Following up with leads and ensuring timely communication with clients.
- Handling customer queries and resolving complaints in a professional manner.
- Supporting other departments with clerical duties as required.
Qualifications required for this role include:
- Proven experience as a receptionist, telecaller, or in a similar customer service role.
- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel).
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Ability to handle sensitive information confidentially.
- Good interpersonal skills and a customer-oriented approach.
- Fluency in English/Hindi or any other local language as applicable.
Please note that this job is full-time, with a day shift schedule, and the work location is in person. Only female candidates are required for this position.,
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist, telecaller position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.