Job Description
No matching job preferences
Salary
₹10,000 - ₹15,000 a month
Job type
Full-time
Shift and schedule
Day shift
Benefits & Perks
Paid time off, Paid sick time
Qualifications
Client handling: 2 years (Required)
Healthcare: 2 years (Required)
Bengali (Required)
Hindi (Required)
English (Preferred)
Benefits
Pulled from the full job description
Paid sick time
Paid time off
Full Job Description
Job description:
Front Office Executive:
We are interested in hiring a dedicated and hardworking individual as a Front Office Executive to join our team
Handling daily patient inflow.
Maintaining the daily patient visit records
Maintaining daily cash inflow in the front desk.
Maintaining the prescriptions and the next visit dates in the system.
Guiding the patient as per the scheduled appointment.
Co-ordination with the doctors and therapists, manage their calendars, and set the appointments accordingly.
Coordination with the doctors and guide the patents for further assessments or interventions that might be required
Cash collection, coordination with the accounts team, and handover the daily collections including the details of online transactions on a daily basis.
Collect reviews and ratings from every patient regarding our services and convey the same to the operations & marketing department.
Follow-up of the already visited patients for next appointment dates.
Handling client grievances and taking necessary steps to resolve the issue with proper coordination among the stakeholders.
Maintaining the cash outflow from the front desk.
Coordination with the admin department regarding the front office infra and managing daily operations.
Ensuring the compilation of assessment reports and their timely delivery and archival.
Requirements & Criteria
Calling & answering patient's phone calls explaining the product and services offered by the company.
Obtaining customer information and other relevant data
Making recordings of all the sales phone calls and sales deals.
Maintaining the database of the customers on a regular basis.
Only Female candidate preferred.
Age up to 30 yrs
Must be soft spoken, enthusiastic with positive attitude and good patience.
Excellent communication and writing skill in English, Hindi and local language.
Should be proficient in MS-Word, MS-Excel.
Job Type: Full-time
Experience:
Minimum 2 years (Hospital or Clinical Background preferred)
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Paid sick time
Paid time off
Schedule:
Day shift
Supplemental pay types:
Performance bonus
COVID-1+ considerations:
Standard COVID-1+ Protocols
Experience:
client handling: 2 years (Required)
healthcare: 2 years (Required)
Language:
Bengali (Required)
Hindi (Required)
English (Preferred)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Receptionist with healthcare experience position is now open for candidates interested in the MIS Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
